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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Traditional Startups demand that the entrepreneurs formulate a comprehensive 5-year Business Plan. The approach that traditional startups typically adopt is a linear, effort-intensive, and costly process that necessitates in-depth reflection, planning, and execution with minimal… Lean Startup Methodology
Service represents an intricate, multi-tiered procedure encompassing numerous individuals and technologies that collaborate harmoniously or encounter issues. In order to foster Innovation and enhance Customer Satisfaction, visualizing every step and participant, from customers to third-party… Service Blueprint
Organizations undergo different phases of development. Some reach maturity and then decline over time, whereas others just fade away in the startup phase. A few businesses, however, evade collapse and maintain growth for years. They… McKinsey’s Three Horizons of Growth
Competing in this cutthroat environment demands unique strategies. After identifying a customer group, organizations have to decide which of them they should target and how. There is a need to ascertain the full range of… Jobs-to-Be-Done (JTBD) Growth Strategy Matrix
In today’s business environment, there are many startups that have not yet reached the level of being fully established companies. This situation can be attributed to various factors, including ideas that do not gain traction,… Customer Development Model (CDM)
Most Innovation efforts fail because of a lack of understanding of customers’ needs. The enormous amount of data available today should have made it easy for organizations to capture what customers hope to achieve. However,… Jobs-to-Be-Done (JTBD) Theory
Providing effective customer service necessitates comprehending how the customer’s mind works and what drives their choices or actions. Measuring and improving service quality is crucial for enhancing Customer Satisfaction, Customer Loyalty, and overall business success. … RATER Model
Editor’s Note: This article provides a thorough introduction and overview to a 5-minute video case study of Symantec’s Corporate Transformation process led by Robert H. Miles, former Harvard Business School professor and the world’s foremost expert… Symantec’s Rapid, High Engagement, All-employee Cascade (from the Accelerated Corporate Transformation Method)
Decision Making is critical for every business. Military strategists apply their training and experience to devise battle plans and make quick decisions aimed at achieving specific objectives. Military strategies, concepts, and practices have found widespread… The OODA Loop
Editor’s Note: This article provides a thorough introduction and overview to a 14-minute lecture by Robert H. Miles, former Harvard Business School professor and the world’s foremost expert on Corporate Transformation. Watch the full lecture… The Rapid, High-engagement, All-employee Cascade (from the Accelerated Corporate Transformation Method)
Sir Basil Henry Liddell-Hart (October 31, 1895 – January 29, 1970) was a British strategist, historian, and one of the world’s foremost military thinkers. B. H. Liddell-Hart was a prolific writer and wrote extensively on… Liddell Hart’s 8 Maxims of Strategy
“Design is not what is looks like or feels like. Design is how it works.” – Steve Jobs Design Thinking: An Introduction Design thinking is a problem-solving approach that is becoming increasingly popular across various… Design Thinking Driven Problem Solving and Innovation