Flevy Management Insights Q&A
How can Business Capability Modeling facilitate better decision-making in mergers and acquisitions?


This article provides a detailed response to: How can Business Capability Modeling facilitate better decision-making in mergers and acquisitions? For a comprehensive understanding of Business Capability Model, we also include relevant case studies for further reading and links to Business Capability Model best practice resources.

TLDR Business Capability Modeling enhances M&A decision-making by offering insights into Strategic Alignment, Synergy Potential, Risk Management, and Integration Challenges, facilitating a comprehensive analysis for maximizing value and success.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Business Capability Modeling mean?
What does Strategic Alignment mean?
What does Risk Management mean?
What does Integration Planning mean?


Business Capability Modeling (BCM) is a powerful tool that organizations can leverage to facilitate better decision-making in mergers and acquisitions (M&A). This approach allows companies to analyze and understand the capabilities of a target company in a structured and detailed manner. By focusing on what a company does, rather than what it has, BCM provides insights into the strategic alignment, synergy potential, and integration challenges of M&A activities. This detailed examination can significantly enhance the decision-making process, from due diligence to post-merger integration planning.

Strategic Alignment and Synergy Identification

In the context of M&A, strategic alignment is critical for ensuring that the acquisition or merger delivers the expected value. BCM aids in this process by providing a clear view of the capabilities of both the acquiring and target companies. This visibility enables decision-makers to identify overlaps and gaps in capabilities, facilitating a more informed assessment of strategic fit. For instance, a study by McKinsey highlighted that companies with a high degree of strategic fit could realize synergies more quickly, leading to better performance post-merger. By using BCM, companies can map out the capabilities needed to execute their strategy and compare them against those of the target company, identifying areas of complementarity and redundancy.

Moreover, BCM aids in synergy identification by highlighting opportunities for operational efficiencies, cost savings, and revenue enhancement. By understanding the unique capabilities of the target company, acquirers can identify ways to leverage these strengths to create value. For example, if a company excels in digital marketing capabilities, the acquirer can leverage this expertise to enhance its own marketing efforts, potentially leading to increased market share and revenue growth.

However, it's not just about identifying synergies; it's also about quantifying them. BCM facilitates a more accurate estimation of synergy potential by providing a detailed analysis of the capabilities involved. This precision is crucial for setting realistic expectations and planning the integration process effectively.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Risk Management and Due Diligence

Risk management is another area where BCM can significantly impact M&A decision-making. By analyzing the business capabilities of the target company, acquirers can identify potential risks and challenges that may not be apparent through traditional financial due diligence. For example, gaps in critical capabilities or the presence of outdated technologies can pose significant integration risks, potentially undermining the value of the acquisition. A report by Deloitte on M&A trends indicated that companies are increasingly focusing on non-financial due diligence, including operational and strategic fit, to better understand the risks involved in acquisitions.

BCM also plays a crucial role in assessing the scalability and adaptability of the target company's capabilities. This assessment is vital in today's rapidly changing business environment, where the ability to scale up operations or pivot in response to market changes can significantly affect a company's competitive advantage. By evaluating these aspects through BCM, acquirers can make more informed decisions about the long-term viability and growth potential of the target company.

Furthermore, BCM can help identify potential cultural and organizational alignment issues that could pose risks to the integration process. Understanding the capabilities of the target company in terms of leadership, culture, and change management can provide valuable insights into how well the two organizations will mesh post-acquisition. This understanding can inform strategies to mitigate integration risks and facilitate a smoother transition.

Integration Planning and Execution

Post-merger integration is often cited as the most challenging phase of the M&A process, with many mergers failing to deliver the expected value due to poor integration. BCM can be a valuable tool in this phase by providing a blueprint for the integration of business capabilities. By understanding the capabilities of both companies, decision-makers can develop a more targeted and effective integration strategy, focusing on areas that will deliver the most value.

For example, if the acquisition was driven by the desire to acquire specific capabilities, such as advanced analytics or digital transformation expertise, BCM can help prioritize the integration of these capabilities to quickly capture value. This targeted approach can also help manage the complexity of integration by focusing efforts on areas with the highest strategic importance.

Additionally, BCM can facilitate the alignment of processes, systems, and cultures between the merging entities. By mapping out the capabilities of both companies, decision-makers can identify the best practices and processes to retain, ensuring a smoother integration process. This alignment is crucial for realizing the expected synergies and achieving operational excellence post-merger.

In conclusion, Business Capability Modeling offers a comprehensive framework for analyzing and understanding the capabilities of companies involved in M&A. By providing insights into strategic alignment, synergy potential, risk management, and integration challenges, BCM facilitates better decision-making throughout the M&A process. As companies continue to navigate the complexities of mergers and acquisitions, leveraging tools like BCM will be crucial for maximizing value and achieving long-term success.

Best Practices in Business Capability Model

Here are best practices relevant to Business Capability Model from the Flevy Marketplace. View all our Business Capability Model materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Business Capability Model

Business Capability Model Case Studies

For a practical understanding of Business Capability Model, take a look at these case studies.

E-Commerce Platform Digital Transformation for Specialty Retail

Scenario: A specialty retail firm in the e-commerce sector is facing challenges in aligning its technology investments with strategic business outcomes.

Read Full Case Study

Business Capability Transformation in Sports Media

Scenario: The organization, a sports media company, faces challenges in adapting its Business Capability Model to the rapidly evolving digital landscape.

Read Full Case Study

Capability Model Refinement for Telecom Operator

Scenario: The organization is a leading telecom operator facing challenges with its existing Business Capability Model which has become misaligned with the evolving market dynamics and technology landscape.

Read Full Case Study

Strategic Business Capability Modeling for Aerospace Manufacturer in Competitive Landscape

Scenario: The organization in focus operates within the aerospace sector and has recently encountered operational hurdles impacting its market competitiveness.

Read Full Case Study

Telecom Capability Transformation for a European Mobile Operator

Scenario: The organization in question is a well-established mobile telecom operator in Europe facing a plateau in growth and market share.

Read Full Case Study

E-Commerce Capability Model Refinement for Luxury Apparel Retailer

Scenario: A mid-sized luxury apparel retailer has seen its e-commerce market share stagnate in a highly competitive online retail space.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

In what ways can Business Capability Modeling support the development of new business models or revenue streams?
Business Capability Modeling supports new business models and revenue streams by identifying unmet customer needs, optimizing capabilities for new markets, and leveraging technology for innovation, enhancing Strategic Planning and Innovation. [Read full explanation]
How is artificial intelligence reshaping Business Capability Modeling practices?
AI is revolutionizing Business Capability Modeling by improving Strategic Decision-Making, Operational Excellence, and driving Innovation for competitive advantage in the digital age. [Read full explanation]
How can Business Capability Modeling be integrated with enterprise risk management to mitigate risks more effectively?
Integrating Business Capability Modeling with Enterprise Risk Management allows organizations to align capabilities with risk strategies, improving resilience and strategic decision-making. [Read full explanation]
What role will IoT (Internet of Things) play in evolving Business Capability Models in the next decade?
IoT is set to transform Business Capability Models by improving Customer Experience, revolutionizing Supply Chain Management, and empowering Data-Driven Decision Making, driving organizational transformation in the digital age. [Read full explanation]
What are the challenges of implementing Business Capability Modeling in a highly decentralized organization?
Implementing Business Capability Modeling in a decentralized organization requires overcoming alignment, cultural resistance, and system integration challenges through centralized governance, effective Change Management, and flexible integration strategies. [Read full explanation]
What impact does the increasing importance of sustainability have on Business Capability Modeling?
The increasing importance of sustainability significantly impacts Business Capability Modeling by driving the integration of ESG criteria into Strategic Planning, adopting Digital Technologies for sustainability goals, and enhancing capabilities in measuring and reporting sustainability performance. [Read full explanation]

Source: Executive Q&A: Business Capability Model Questions, Flevy Management Insights, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.