Service represents an intricate, multi-tiered procedure encompassing numerous individuals and technologies that collaborate harmoniously or encounter issues. In order to foster Innovation and enhance Customer Satisfaction, visualizing every step and participant, from customers to third-party vendors, is essential. This is where Service Blueprints play a crucial role. Just as the name implies, the Service Blueprint […]
Tag Archives | Service
Service Blueprint
Federal Enterprise Architecture Framework (FEAF): Business Reference Model (BRM)
Business and technology resources are aligned using Enterprise Architecture (EA) in order to achieve strategic results, make organizational performance better, achieve Cost Optimization, and guide departments to fulfill their central missions more efficaciously through Operational Excellence. Federal Enterprise Architecture Framework (FEAF) does that for any U.S. federal agency and helps systems transcend interagency boundaries. FEAF […]
5 Critical Success Factors for Successful Business Transformation
Business Transformations have become a necessity in the fast-changing technological and competitive business environment. Transformation is characterized by significant and risk-laden Restructuring of a company, with the objective of accomplishing Operational Excellence and changing its future course. Business Transformation is a priority for many top executives but it is usually a reaction to challenging circumstances […]