Trust is built on credibility and credibility comes from acting in others’ interests before your own. – anonymous If leaders have credibility, people want to work for them. But credibility is important in many areas, not just in leadership roles. For instance, sales professionals need credibility to be successful. You have to do what you say […]
Tag Archives | key performance indicator
Effective Use of Cross-functional Teams
Software is a necessity in all facets of business today, but people are needed to manage the software and ensure data integrity for accurate data output. People are your most important product. Use them to continuously improve your organization. Cross-Functional Teams are a good way to use multi-talented people to solve many kinds of problems […]
How Top 1% Businesses Measure Their Success
Contributed by Mark Ashton on April 9, 2015 in Operations & Supply Chain, Organization, Change, & HR
Many of us have heard the old adage “What gets measured gets done.” Organisations are awash with KPIs–key performance indicators. Variously attributed to 19th Century UK Prime Minister Benjamin Disraeli and American author Mark Twain the oft-quoted phrase, “There are lies, damned lies and statistics,” reflects justified cynicism about the cult of measurement. The greatest […]