Between 2002 and 2008, I was employed by British Telecom as the Central Regional Sales Director. This afforded me the ability to influence, coach, mentor and deliver results through a staff of over 300; across 2 call centres and Field based consultants. I wrote this article a few years ago but never published it, but […]
Tag Archives | employee recognition
Help Them Help You: Good Managers Inspire Good Employee Performance
Gallup released its “State of the American Workplace” report, a comprehensive look at employee engagement and performance in the U.S. The study found that 30 percent of employees are engaged and inspired by their work, and at the other end, 20 percent are actively disengaged and uninspired. In the middle is the remainder: 50 million […]
