With the advancement in technology, the usual emphasis on cost, growth, and control has been replaced by a laser focus on Innovation, Customer Service, Quality, and Employee Empowerment. Obsolete business processes, disjointed organizations, fragmented work routines, and complex performance management mechanisms in traditional firms have not been able to cope with the revolutionary business models […]
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Business Process Reengineering (BPR): Are We Succeeding or Failing?
Business Process Reengineering (BPR) is a practice of rethinking and redesigning the way work is done to better support an organization’s mission and reduce costs. In all too many companies, reengineering has been not only a great success but also a great failure. After months, even years, of a careful redesign, these companies achieve dramatic improvements […]
