The Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction. It is based on a single survey question that asks participants to rate their propensity to recommend an organization, product, or service to others. NPS respondents can be categorized into 3 groups: Promoters Passives Detractors NPS is a significant metric […]
Archive | Strategy, Marketing, & Sales RSS feed for this section
Cracking the Consulting Code: Top 10 Customer-centric Design (CCD) Frameworks
Business frameworks and methodologies are structured tools to approach complex, but common business challenges. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. For consulting firms, […]
Cracking the Consulting Code: Top 10 Innovation Frameworks
Business frameworks and methodologies are structured tools to approach complex, but common business challenges. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. For consulting firms, […]
KPI Management: Intellectual Property (IP) Strategy KPIs
Intellectual Property (IP) Strategy is a critical aspect of modern business management, pivotal for protecting and monetizing innovations. As companies increasingly rely on their intellectual assets to gain competitive advantage, develop new products, and enter new markets, establishing a robust IP strategy becomes essential. This strategy encompasses not just the protection of ideas and inventions […]
Cracking the Consulting Code: Top 10 Business Transformation Frameworks
Business frameworks and methodologies are structured tools to approach complex, but common business challenges. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. For consulting firms, […]
KPI Management: Open Innovation KPIs
Open Innovation Programs represent a paradigm shift in how organizations approach innovation, moving beyond the confines of internal R&D to leverage the collective creativity and expertise of external partners. This approach encompasses collaboration with startups, academia, and even competitors, aiming to tap into a broader pool of ideas and accelerate innovation. Open Innovation Programs are […]
Crack the Consulting Code: Top 10 Digital Transformation Frameworks
Business frameworks and methodologies are structured tools to approach complex, but common business challenges. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. For consulting firms, […]
Ohmae’s 3C Model (Strategic Triangle)
Dr. Kenichi Ohmae, a Japanese organizational theorist and Strategy guru, proposed the 3C Model in 1982. The concept was published in his book, “The Mind of the Strategist: The Art of Japanese Business.” The Ohmae 3C model, also known as “the Strategic Triangle,” is a strategic framework that assists in developing the fundamentals of Business […]
KPI Management: Innovation Pipeline Strength KPIs
Innovation Pipeline Strength is a critical metric for organizations aiming to maintain a highly competitive level of innovation. It reflects an organization’s ability to manage, prioritize, and convert ideas into viable products or services, ensuring a consistent flow of innovation. In the realm of strategic planning and performance measurement, understanding and optimizing the innovation pipeline […]
KPI Management: Research & Development (R&D) KPIs
Research & Development (R&D) stands as the cornerstone of Innovation and a primary driver of creating a sustainable Competitive Advantage in today’s fast-paced and technology-driven markets. This essential function encompasses the activities organizations undertake to innovate and improve their products or services. Within the broader framework of strategic planning and performance measurement, R&D is pivotal […]
KPI Management: New Product Development KPIs
New Product Development (NPD) is a critical driver of growth and innovation for businesses across industries. It involves transforming ideas and market needs into products that can compete effectively in the marketplace. NPD is central to organizations looking to maintain or establish a competitive edge, enabling them to capitalize on emerging opportunities and meet evolving […]
Resource-Based View (RBV) and VRIN Framework
Michael Porter in the 1980s was a key proponent of Market-based Positioning view of achieving Strategic Competitive Advantage. However, with the advancement of technology, competition is becoming intense, work cultures are improving, and the workforce is getting increasingly competent to create better value propositions. Research by various academicians and researchers has suggested other models of […]
