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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Most organizations aren’t ready to deliver great Customer Experiences across all channels. Many of them have invested heavily in conventional methods of doing business, backed by in person or over-the-phone customer experience. This has led… Customer Experience (CX) Pyramid
Developing a winning strategy is an uphill task for leadership at most organizations. One of the reason is not digging enough to answer the right questions. The mainstay of a successful strategy is creation of… Strategy Execution: Would the Executives in Your Firm Qualify the 10 Strategy Tests?
Futuristic, technology-driven business models are weakening the conventional advantages of Economies of Scale. Large corporations, founded on Scale, nevertheless have areas that they can exploit if they reposition rapidly. For the best part of over… Economies of Unscale
The phenomenal success of tech innovators using Platforms has spurred a desire in companies, from a greater variety of sectors and markets, to gain advantage of Product to Platform Transformation. This Transformation is based on… 2×2 Matrix for Platform Scaling Strategy
Humans instinctively want to share their experiences. The more experienced a person, the fuller they are with ideas. Many people view Listening Skills to be of lesser consequence than articulation and focus on learning how… 3 Critical Behaviors of Good Listeners
Globalization and the resulting intense competition has forced the organizations to continually seek efficient ways to improve. They plan and undertake various initiatives to accomplish this. A potent method to drive revolutionary improvement in productivity… Learning Organization: Leveraging Best Practices
The impact of the global pandemic, volatile stock markets, and slowed economic outlook across the globe has hurt the performance of enterprises across the world. The scenario has forced leaders to consider undertaking Transformation of… M&A Turnaround Strategy
Market pressures, technological disruption, and process related challenges adversely affect organizational performance, and force the organizations to continuously refine, reduce costs, and perform better. Eventually, they start exploring the possibilities of implementing continuous process improvement… Continuous Process Improvement and Innovation (CPI2) Framework Simplified
The concept of Return on Investment (ROI) was formed as part of the concept of Value Creation. The origins of ROI were in the Manufacturing sector, where it’s simple to measure time and output. Next,… ROTI: Return on Training Investment Calculations
Studies on Team Motivation and Building Effective Teams stem from the research carried out in Psychology and Sociology. Wilhelm Wundt (1832-1920), the Founder of Modern Psychology, is credited with conducting the 1st research on the… 5 Stages of Tuckman’s Group Development Model
Business Transformations have become a necessity in the fast-changing technological and competitive business environment. Transformation is characterized by significant and risk-laden Restructuring of a company, with the objective of accomplishing Operational Excellence and changing its… 5 Critical Success Factors for Successful Business Transformation
Disruption is creating opportunities for some businesses and threats for the others. As a matter of fact, it was considered one the most significant concerns by the CEOs in a PwC 2016 global survey. A… Strategic Cost Reduction: Good vs. Bad Costs