Just 1 days left to lock in the current price for the Digital Transformation, Strategy Development, Post-merger Integration, and Organizational Design Streams! Pricing goes up in February.







Flevy Management Insights Case Study

Curriculum Development Strategy for Private Education Sector in North America

     David Tang    |    Requirements Gathering


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Requirements Gathering to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A private educational institution faced challenges in aligning its curriculum with industry standards, resulting in graduates being unprepared for the workforce. The successful curriculum overhaul led to a 15% increase in graduate employment and a 20% rise in employer satisfaction, highlighting the importance of continuous engagement with industry stakeholders.

Reading time: 8 minutes

Consider this scenario: A private educational institution in North America is facing challenges in aligning its curriculum with evolving industry standards and student expectations.

Despite having a robust enrollment rate, the institution has received feedback indicating that graduates are not fully prepared for the current demands of the workforce. The organization's leadership acknowledges the need for a comprehensive overhaul of its Requirements Gathering process to ensure that the curriculum remains relevant and competitive.



In examining the educational institution's situation, two initial hypotheses emerge. Firstly, the current Requirements Gathering process may be too internally focused and lacks sufficient input from external industry stakeholders, leading to a curriculum that does not align with market needs. Secondly, there may be a disconnect between the faculty's perception of industry requirements and the actual expectations of employers, resulting in a curriculum that is academically sound but not practically applicable.

Strategic Analysis and Execution Methodology

The methodology for addressing the Requirements Gathering challenge follows a structured, 5-phase approach, which ensures comprehensive analysis and effective implementation. Adopting this established process allows for a systematic exploration of the curriculum's alignment with industry needs and creates a roadmap for curriculum innovation.

  1. Stakeholder Engagement and Data Collection: Engage with industry leaders, alumni, current students, and faculty to collect qualitative and quantitative data. Key questions include: What skills are employers seeking? How do current students perceive their preparedness for the workforce? What gaps do faculty identify in the curriculum?
  2. Needs Analysis: Analyze the data to identify gaps between the current curriculum and industry requirements. This phase involves mapping out the existing curriculum, reviewing industry trends, and benchmarking against leading educational institutions.
  3. Curriculum Design Framework Development: Develop a framework for the new curriculum that incorporates the insights gained from the needs analysis. This phase involves iterative discussions with stakeholders to prioritize content and pedagogical approaches.
  4. Pilot and Feedback Iteration: Implement a pilot phase for select courses or modules, incorporating new industry-aligned content and teaching methods. Gather feedback from all stakeholders and refine the curriculum accordingly.
  5. Full-scale Implementation: Roll out the revised curriculum across the institution, supported by faculty training and continuous improvement mechanisms. Monitor the impact on student outcomes and employer satisfaction.

For effective implementation, take a look at these Requirements Gathering best practices:

Requirements Traceability Matrix (RTM) - Excel (Excel workbook)
Non Functional Requirements (NFR) Example Sets (Excel workbook)
Software Requirements Management Plan (Excel workbook)
Template - Business Requirements (Excel workbook)
Agile Product Backlog Development and Prioritization Paybook (38-slide PowerPoint deck)
View additional Requirements Gathering best practices

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Requirements Gathering Implementation Challenges & Considerations

In addressing stakeholder concerns regarding the adaptability of the curriculum, it's important to emphasize the iterative nature of the proposed methodology, which allows for continuous feedback and refinement. The incorporation of industry input ensures that the curriculum remains agile and relevant to market needs.

Upon successful implementation, the institution can expect to see enhanced student preparedness for the workforce, increased satisfaction from employers, and a stronger reputation in the academic community. These outcomes will be measured by improved job placement rates and positive feedback from industry partners.

Potential challenges include resistance to change from faculty, the need for ongoing industry engagement, and ensuring that the curriculum remains adaptable as industry needs evolve. These challenges require careful change management and stakeholder communication strategies.

Requirements Gathering KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


A stand can be made against invasion by an army. No stand can be made against invasion by an idea.
     – Victor Hugo

For more KPIs, you can explore the KPI Depot, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Implementation Insights

Throughout the implementation process, one key insight has been the critical role of stakeholder engagement in driving curriculum innovation. According to McKinsey, organizations that actively engage with external partners in the development process are 1.5 times more likely to report successful change efforts than those that do not.

Another insight is the importance of aligning curriculum changes with faculty incentives and professional development opportunities. This aligns with findings from Deloitte, which indicate that successful organizational change is often linked to aligning staff incentives with desired outcomes.

Requirements Gathering Deliverables

  • Curriculum Assessment Report (PDF)
  • Stakeholder Feedback Summary (PowerPoint)
  • Curriculum Design Framework (PDF)
  • Pilot Program Evaluation (Excel)
  • Curriculum Implementation Playbook (MS Word)

Explore more Requirements Gathering deliverables

Requirements Gathering Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Requirements Gathering. These resources below were developed by management consulting firms and Requirements Gathering subject matter experts.

Stakeholder Engagement Sustainability

Ensuring sustained engagement with industry stakeholders is crucial for the curriculum to remain relevant. A robust engagement plan must be devised, detailing the frequency and format of interactions with industry representatives. This can include establishing a formal advisory board, regular roundtable discussions, and alumni networks to provide continuous feedback and insights into industry trends.

According to a study by BCG, companies with ongoing stakeholder engagement strategies report 19% faster revenue growth and 34% greater profitability compared to those without. Applying this to the academic context, sustained engagement not only enhances curriculum relevance but also strengthens industry partnerships, potentially leading to increased opportunities for students such as internships and job placements.

Measuring the Impact on Faculty

Faculty are central to implementing any curriculum changes, and their buy-in is essential for success. To measure the impact on faculty, surveys and interviews can be conducted to assess their satisfaction with the new curriculum, their perceived effectiveness in teaching the updated content, and the adequacy of professional development provided to them.

Accenture’s research highlights that organizations focusing on comprehensive training and support programs for their employees during transformation initiatives are 1.8 times more likely to report successful change management. In the educational setting, this translates to investing in faculty development as a critical component of the curriculum revamp.

Alignment with Institutional Strategy

The curriculum redesign must align with the broader institutional strategy, which likely includes goals related to student outcomes, research excellence, and community impact. It is necessary to ensure that the Requirements Gathering process and subsequent curriculum changes are not siloed initiatives but are integrated with the institution's strategic objectives.

Deloitte’s insights on organizational strategy suggest that initiatives aligned with the core strategic vision of an organization are three times more likely to succeed. For educational institutions, this means that curriculum reform should be a strategic driver, enhancing the institution’s competitive edge and fulfilling its mission.

Technology Integration in Requirements Gathering

Technology plays a critical role in modernizing the Requirements Gathering process. Leveraging data analytics to interpret student and employer feedback, and using collaborative platforms to engage with stakeholders, can significantly enhance the efficiency and effectiveness of the process.

According to Gartner, organizations that effectively utilize technology in their operational processes can see up to a 70% reduction in time-to-decision. For educational institutions, this means quicker and more informed decisions regarding curriculum adjustments, ensuring agility in response to industry changes.

Cost Implications of Curriculum Changes

Curriculum changes can have significant cost implications, including the development of new materials, training for faculty, and potential investments in technology. It is vital to conduct a thorough cost-benefit analysis to ensure that the investment in curriculum reform will yield a positive return in terms of student outcomes and institutional reputation.

Research by McKinsey indicates that successful transformation programs typically show a positive return on investment within the first year. By carefully planning and justifying the costs associated with curriculum reform, educational institutions can expect to see a similar return in terms of enhanced student success and market positioning.

Long-Term Curriculum Evolution

While the immediate focus is on aligning the curriculum with current industry standards, it is equally important to consider the long-term evolution of the curriculum. This involves establishing mechanisms for ongoing review and adaptation, such as annual curriculum audits and the incorporation of emerging topics and pedagogies.

A study by EY found that organizations that regularly review and adapt their strategies are 2.3 times more likely to outperform their peers. Translated to the educational sphere, this means that institutions with a proactive approach to curriculum evolution will likely maintain a competitive edge in the ever-changing landscape of higher education.

Requirements Gathering Case Studies

Here are additional case studies related to Requirements Gathering.

Revenue Growth Strategy for Media Firm in Digital Content Distribution

Scenario: The organization is a player in the digital media space, grappling with the need to redefine its Business Requirements to adapt to the rapidly evolving landscape of digital content distribution.

Read Full Case Study

E-commerce Platform Scalability for Retailer in Digital Marketplace

Scenario: The organization is a mid-sized e-commerce retailer specializing in lifestyle products in a competitive digital marketplace.

Read Full Case Study

Machinery Manufacturer's Strategic Business Requirements Framework to Address Efficiency Decline

Scenario: A machinery manufacturing company faced strategic challenges in aligning its business requirements framework with operational goals.

Read Full Case Study

Customer Retention Enhancement in Luxury Retail

Scenario: The organization in question operates within the luxury retail sector, facing significant challenges in maintaining a robust customer retention rate.

Read Full Case Study

Curriculum Digitalization Strategy for Education Sector in North America

Scenario: The organization, a North American educational institution, is facing challenges in the transition from traditional teaching methodologies to digital learning environments.

Read Full Case Study

Digital Transformation for Specialty Retailer

Scenario: The organization is a specialty retailer in North America facing challenges with integrating digital and physical customer touchpoints.

Read Full Case Study


Explore additional related case studies

Additional Resources Relevant to Requirements Gathering

Here are additional best practices relevant to Requirements Gathering from the Flevy Marketplace.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Key Findings and Results

Here is a summary of the key results of this case study:

  • Increased graduate employment rate by 15% within one year of curriculum revision, aligning more closely with industry needs.
  • Employer satisfaction survey scores rose by 20%, reflecting the effectiveness of graduates in the workforce post-curriculum overhaul.
  • Student Preparedness Index improved by 25%, indicating a higher self-assessed readiness for employment among students.
  • Faculty reported a 30% increase in satisfaction with the new curriculum, highlighting the success of professional development programs.
  • Established a formal advisory board and regular roundtable discussions, ensuring sustained engagement with industry stakeholders.
  • Implemented technology integration in the Requirements Gathering process, resulting in a 70% reduction in time-to-decision for curriculum adjustments.

The initiative to overhaul the curriculum at the educational institution has been markedly successful, evidenced by significant improvements across key performance indicators. The 15% increase in the graduate employment rate directly correlates with the curriculum's realignment to meet industry standards, addressing the initial challenge of graduates being underprepared for the workforce. The rise in employer satisfaction by 20% and the 25% improvement in the Student Preparedness Index further validate the effectiveness of the curriculum changes. Faculty satisfaction and the successful integration of technology in the Requirements Gathering process underscore the initiative's comprehensive approach, addressing both internal and external stakeholder needs. The sustained engagement with industry stakeholders, as evidenced by the establishment of an advisory board and regular discussions, has been crucial in maintaining the curriculum's relevance, aligning with insights from BCG on the benefits of ongoing stakeholder engagement strategies.

For next steps, it is recommended to focus on the long-term evolution of the curriculum to maintain its competitive edge. This includes establishing annual curriculum audits and incorporating emerging topics and pedagogies to ensure continuous alignment with industry standards. Additionally, expanding professional development opportunities for faculty can further enhance teaching effectiveness and satisfaction. Investing in advanced data analytics for more nuanced feedback interpretation could also refine the Requirements Gathering process, ensuring the institution remains agile in responding to future industry changes.


 
David Tang, New York

Strategy & Operations, Digital Transformation, Management Consulting

The development of this case study was overseen by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.

This case study is licensed under CC BY 4.0. You're free to share and adapt with attribution. To cite this article, please use:

Source: Telecom Infrastructure Strategy for Broadband Provider in Competitive Market, Flevy Management Insights, David Tang, 2026


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.

People illustrations by Storyset.




Read Customer Testimonials

 
"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for "

– Jim Schoen, Principal at FRC Group
 
"Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

– M. E., Chief Commercial Officer, International Logistics Service Provider
 
"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy "

– Ed Kemmerling, Senior Lean Transformation Expert at PMG
 
"Flevy.com has proven to be an invaluable resource library to our Independent Management Consultancy, supporting and enabling us to better serve our enterprise clients.

The value derived from our [FlevyPro] subscription in terms of the business it has helped to gain far exceeds the investment made, making a subscription a no-brainer for any growing consultancy – or in-house strategy team."

– Dean Carlton, Chief Transformation Officer, Global Village Transformations Pty Ltd.
 
"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor "

– Michael Duff, Managing Director at Change Strategy (UK)
 
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
 
"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group
 
"[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it gives me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

– Royston Knowles, Executive with 50+ Years of Board Level Experience




Additional Flevy Management Insights

ISO 45001 Implementation Plan and Project Roadmap for a Pharmaceutical Manufacturer

Scenario: A leading pharmaceutical manufacturer is struggling with workplace injuries and inconsistent compliance with occupational health and safety regulations, driving up costs through fines, insurance premiums, and operational disruption.

Read Full Case Study

Cost Reduction Case Study for a Multinational Manufacturing Firm

Scenario: A multinational manufacturing company is experiencing sustained cost inflation across plant operations and end to end supply chain activities, compressing margins even as revenues remain solid.

Read Full Case Study

Porter's Five Forces Analysis Refresh for Technology Software Company

Scenario: A large software company has been facing significant competitive pressure in its main market segment, seeing a rapid increase in new entrants that are nibbling away at its market share.

Read Full Case Study

Master Data Management Enhancement in Luxury Retail

Scenario: The organization in question operates within the luxury retail sector, facing the challenge of inconsistent and siloed data across its global brand portfolio.

Read Full Case Study

Luxury Cosmetics Pricing Strategy Case Study: Improving Margins While Protecting Brand Image

Scenario: A luxury cosmetics brand operating in a highly competitive, price-sensitive market is seeing margin pressure from rising input costs, intensifying promotional behavior, and frequent competitor price moves.

Read Full Case Study

Omnichannel Marketing Strategy for Life Sciences Firm

Scenario: The organization operates within the life sciences sector, focusing on delivering high-quality medical devices across various channels.

Read Full Case Study

Telecom Sector Financial Ratio Analysis for Competitive Benchmarking

Scenario: A telecom service provider operating in the highly competitive North American market is grappling with margin pressures and investor scrutiny.

Read Full Case Study

Mid-Sized Electronics Manufacturer Overcomes Quality Challenges with Total Quality Process

Scenario: A mid-sized computer and electronic product manufacturer implemented a Total Quality Process strategy framework to address declining product quality and rising customer complaints.

Read Full Case Study

Luxury Fashion Cost Allocation & Strategic Sourcing Cost-Reduction Initiative

Scenario: A global high-end fashion house is under pressure to protect operating margins as material/input costs rise and competitors intensify pricing pressure.

Read Full Case Study

Porter's Five Forces Analysis for Retail Apparel in Competitive Landscape

Scenario: An established retail apparel firm is facing heightened competition and market saturation within a mature industry.

Read Full Case Study

Core Competencies Analysis for a Rapidly Growing Tech Company

Scenario: A technology firm, experiencing rapid growth and expansion, is struggling to maintain its competitive edge due to a lack of clarity on its core competencies.

Read Full Case Study

Zachman Framework Case Study: Enterprise Architecture Implementation for a Global Financial Institution

Scenario: A global financial institution is undertaking a major enterprise-wide technology modernization and needs a structured way to standardize how it defines, governs, and communicates its enterprise architecture across business and IT.

Read Full Case Study

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more.