Business Process Reengineering (BPR) can be a great success but it can also be a great failure. After months or years of careful redesign, organizations can achieve dramatic improvements in individual processes.
However, a paradoxical outcome has become almost a common place. Organizations suddenly find itself watching the overall results decline. Process costs were reduced by 34% yet operating income stalls. Claims process time cut by 44% yet profits drop. It seems that organizations are squandering management attention and other resources on projects that look like winners but fail to produce bottom line results for the business unit as a whole.
Reengineering can actually deliver revolutionary process improvements and many organizations have been undertaking major reengineering effort. However, like any major change program, a reengineering project can produce lasting results only if it is designed and implemented the right way.
This presentation provides organizations a practical guide to Business Process Reengineering (BPR) and the 2 critical factors essential in translating short term, narrow focus process improvements into long term profit.
1. Breadth
2. Depth
Having an in-depth understanding of the Business Process Reengineering (BPR) can lead organizations to take on a successful journey to continuous process improvement.
This deck also includes slide templates for you to use in your own business presentations.
This PPT delves into the critical success factors and root causes of failure in BPR projects. It emphasizes the importance of leadership commitment and comprehensive communication programs. The guidelines provided are based on extensive research and analysis of over 100 companies, offering actionable insights and practical templates. This resource is essential for organizations aiming to achieve sustainable improvements and avoid common pitfalls in their reengineering efforts.
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Source: Best Practices in Process Improvement, Business Process Re-engineering PowerPoint Slides: Business Process Reengineering (BPR): Implementation Guidelines PowerPoint (PPT) Presentation Slide Deck, LearnPPT Consulting
This PPT slide outlines critical factors contributing to failures in Business Process Reengineering (BPR) implementation. It emphasizes that misunderstandings and limited capabilities hinder successful execution. Four primary areas of concern are identified: assigning average performers, planning inadequately, settling for the status quo, and overlooking communication.
Firstly, the slide highlights the issue of enlisting average performers from headquarters. This practice stems from a misconception that top performers will disrupt business unit performance. The implication here is that organizations may not be leveraging their best talent effectively, which can lead to suboptimal outcomes.
Next, the focus on measuring only the plan is discussed. A lack of a comprehensive measurement system can prevent organizations from accurately assessing whether their BPR efforts are succeeding or failing. This gap in measurement can lead to misguided decisions and a failure to adapt strategies as needed.
The third point addresses the tendency to settle for the status quo. Aspirations often fail to materialize because individuals may not think beyond their own skill levels or organizational structures. Additionally, political dynamics can complicate the implementation process, leading to conflicts over incentives and technology use.
Lastly, the slide underscores the importance of communication. It notes that the level of communication is frequently underestimated during implementation. Relying on a single communication method, such as memos or speeches, can limit engagement. The slide suggests that more effective approaches, like small group discussions, are often neglected, but crucial for gathering feedback and addressing employee concerns.
Overall, the insights presented in this slide serve as a cautionary guide for organizations looking to implement BPR successfully. Understanding these pitfalls can help in crafting a more effective strategy.
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