What is a “first” or “second” generation Performance Management and Measurement framework? Let’s begin by defining these concepts. First generation Performance Management and Measurement frameworks derive Key Performance Indicators (KPIs) from strategy. These include well known and established frameworks, such as Balanced Scorecard (BSC) and EFQM Excellence Model. These first generation frameworks have led organizations to increase the […]
Tag Archives | Value Mapping
Are You Still Using a First Generation Performance Framework?
Contributed by David Tang on April 12, 2017 in Operations & Supply Chain, Strategy, Marketing, & Sales