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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Editor’s Note: The author, Dwight Mihalicz, is a subject expert matter on effective management and hosting a free webinar for Flevy’s audience on Empowerment 4.0. The focus of Empowerment 4.0 is to help managers of managers… Do You Know the Root Cause to Poor Employee Engagement?
Editor’s Note: The author, Dwight Mihalicz, is a subject expert matter on effective management and hosting a free webinar for Flevy’s audience on Empowerment 4.0. The focus of Empowerment 4.0 is to help managers of managers… Boost Employee Engagement – Solutions That Work!
Editor’s Note: Ganesh Rajagopalan is a seasoned management consultant and former investment banker. He is also a leading author on Flevy, having published numerous business frameworks on topics such as Strategy Development, Investment Analysis, and Value… Are You Engaging Your Employees? Some Signs and Strategies
While it’s always preferable to solve a customer’s problem first with automation, which means less friction for the customer and less cost for the company, the fact is that most companies’ self-service offerings are nowhere… Three Smart Ideas for Handling Customer Service Exceptions
Employee engagement creates a powerful, positive force for change. It helps break down departmental silos. It leads to increased operational effectiveness and fosters an environment where innovations are more likely to happen. There are many… How to Get your Employees Engaged