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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Editor’s Note: Shane Goldberg is the founder of CustCore Consulting, a boutique consulting firm focused on helping businesses unlock hidden growth through improving end-to-end Customer and Employee Experience. His firm also sells Customer Strategy consulting frameworks… Customer Experience Strategy: Why Being Customer Centric Is Critical to Business Success
“To me, photography is an art of observation. It’s about finding something interesting in an ordinary place….I have found it has little to do with the things you see and everything to do with the… How Photography Can Contribute to Your Personal Growth!
Editor’s Note: Ganesh Rajagopalan is a seasoned management consultant and former investment banker. He is also a leading author on Flevy, having published numerous business frameworks on topics such as Strategy Development, Investment Analysis, and Value… Should You Treat Employees As Resources?
What is a “first” or “second” generation Performance Management and Measurement framework? Let’s begin by defining these concepts. First generation Performance Management and Measurement frameworks derive Key Performance Indicators (KPIs) from strategy. These include well known and established… Are You Still Using a First Generation Performance Framework?
“When we strive to become better than we are, everything around us becomes better too.” – Paulo Coelho. Personal development and coaching practices have become recently major subjects and even challenges for many companies and institutions.… Embracing the Invisible
Developed by John Kay, the Distinctive Capabilities Framework captures those capabilities our organization has, which cannot be replicated by competition. Through his research, he identified 3 such “Distinctive Capabilities:” Architecture Reputation Innovation These 3 capabilities are… What Are Your Distinctive Capabilities That Cannot Be Replicated?
Editor’s Note: Ganesh Rajagopalan is a seasoned management consultant and former investment banker. He is also a leading author on Flevy, having published numerous business frameworks on topics such as Strategy Development, Investment Analysis, and… How Can We Dissect Our Corporate Culture?
These stages may not heal the pain, but it can teach us how to accept it and live with it! Our reaction to any particular crisis differs from one person to another depending on our… 4 Stages to Overcome Your Pain
Value Based Management (VBM) is a management philosophy that states management should foremost consider the interests of shareholders in its business actions. This framework encompasses the processes for creating, managing, and measuring value. It is… What Is Value Based Management (VBM)?
You may all have heard somehow about Intelligence Quotient (IQ), Emotional Intelligence (EQ), and Cultural Intelligence (CQ). Their importance in the work place has been proved since we are evolving in a more diverse and… IQ, EQ, CQ Intelligence! What about (Dis)Ability Intelligence!
When discussing Change Management, most Change professionals focus on the “soft” factors that influence the success of a change program. These include elements like vision, leadership, culture, employee motivation, top-down vs. participatory approach, etc. But,… The “Hard” Side of Change
“If you work hard for your job, you make a living. But, if you work hard on yourself, you can make a fortune.” – Jim Rohn My first inspirational book, about change and personal growth,… How to Achieve Personal Growth Using Lean Six Sigma?