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How Your Business Can Benefit from RPA

Editor's Note: Take a look at our featured best practice, Process Automation & Digitalization Assessment (41-slide PowerPoint presentation). The Process Automation & Digitalization Assessment is a comprehensive framework designed to help organizations identify opportunities for streamlining operations, reducing manual efforts, and leveraging technology to drive efficiency and scalability. The assessment provides a structured approach to [read more]

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Robotic Process Automation, RPA, has been on the back burner for many business owners for decades. However, today, more businesses than ever before are adopting RPA. If you do not understand what the fuss on RPA is all about, then this article is for you. You won’t want to be left behind once you see how RPA will benefit your business.

1. Improve Efficiency

Human efficiency is no comparison to RPA. While a human workforce will work only a certain number of hours a day, with the need for breaks, vacations, sick days, and off days, RPA can work up to 24 hours a day, 7 days a week, and 365 days a year.

RPA, at its best, can comfortably take on work that would ordinarily require three to five employees working manually. For instance, a manual report that would take your staff 4 hours to create would take that same employee, using an RPA bot, 20 minutes to generate.

2. Improved Accuracy

Humans are prone to making mistakes and errors. Therefore, even in the workplace, allow room for errors and mistakes. While it is common to make mistakes, these can ultimately prove costly to your business. Besides, the part of manually working backward to rectify errors can be a time-wasting and arduous task. Backtracking is another problem that RPA solves for you.

RPA improves accuracy levels, timeliness, and flexibility of data collected. A crucial element in the success of implementing an RPA is to train your staff well on how to operate the software and technology. To experience management benefits, your company should thoroughly test the software to identify and override any bugs, and you are all set.

3. Cost Saving

With RPA, you can save as much as 50% of what you spend on operational expenditure. The reason is that you will be in a better position to eliminate, or at the very least, reduce, repetitive and mundane workplace tasks. RPA can control your IT systems, emulate human actions, interpret applications, etc., at high speeds and levels of efficiency. So, allows you to improve productivity and cut down on your workforce, office space, and other similar costs.

4. Enhanced Safety

One challenge of operating a business in a highly competitive market is the common occurrence of data leaks and breaches. These leaks and violations are other problems that RPA solves effortlessly. With RPA, your staff can program and maintain RPA parameters to document, access, and manage data with few human touchpoints, thus reducing leakages.

5. Better-quality Customer Experience

You can probably attest that customer demands vary from one end of the pendulum to the other. So, it is increasingly proving more challenging to address all your customer service requirements. However, once you adopt RPA, you can leave the repetitive, routine, and dull tasks to the robots. Your employees will have more time to concentrate on and address customer needs. Automated processes will give your employees better insight into customer needs and help them identify trends.

6. Improve Analytics

Adopting RPA solutions in your business or organization makes it much easier to compile data and reports. These generated reports help to determine work volume patterns, exceptions, errors, cycle times, and other analytical purposes. With this analytical information, your organization is in a firmer position to make far-sighted decisions that will work out for your business strategy.

Conclusion

The face of the business world is gradually shifting from administrative methods of business production management to robotics process automation technologies. Therefore, it would be a step in the right direction for your business to embrace this change and begin the move into a more tech-centric model.

35-slide PowerPoint presentation
Digital Transformation touches practically every function in the entire organization. This thus requires an unprecedented amount of coordination among people, process, and technologies throughout the organization, leading to a difficult Transformation program. The Six Building Blocks of [read more]

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For many industries, COVID-19 has accelerated the timeline for Digital Transformation Programs by multiple years. Digital Transformation has become a necessity. Now, to survive in the Low Touch Economy—characterized by social distancing and a minimization of in-person activities—organizations must go digital. This includes offering digital solutions for both employees (e.g. Remote Work, Virtual Teams, Enterprise Cloud, etc.) and customers (e.g. E-commerce, Social Media, Mobile Apps, etc.).

Learn about our Digital Transformation Best Practice Frameworks here.

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About Shane Avron

Shane Avron is a freelance writer, specializing in business, general management, enterprise software, and digital technologies. In addition to Flevy, Shane's articles have appeared in Huffington Post, Forbes Magazine, among other business journals.


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