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5 Managed IT Services You Need for Your Business

Editor's Note: Take a look at our featured best practice, Service Delivery Management (70-slide PowerPoint presentation). Outline * Introduction * Who is the Customer? * What is a Service? * The Service Lifecycle * History of Service Delivery Management (where did it come from?) * Goals and Objectives of SDM * The role of the Service Delivery Manager * Key Responsibilities (core) and [read more]

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Your business requires information technology (IT) to run efficiently. This refers to the use of computing systems and the internet to complete tasks. As a result, your company will likely utilize fewer resources to achieve maximum returns.

One of the best ways to develop your business IT strategy is to find managed service providers. These are companies that specialize in computing system services. However, you must ensure you choose a suitable partner. For more information regarding managed IT services, you can visit https://www.c9s.ca/ or any other similar platform.

That said, you may need various managed IT services for your business. These include:

1. Website Development and Maintenance

Today, most customers consider shopping for products and services online. This has encouraged business owners to establish their brands online to connect with many customers. You need to follow suit to grow your company.

There are different ways of moving a business online. One of them is developing a company’s website. This is a digital platform with many pages sharing one single domain name and enables you to connect with customers globally.

You can develop your business website if you believe you’ve got the right skills and tools to complete the work. However, hiring a managed IT service provider would be a good idea. This is especially important if you want adequate time to focus on other areas of your business like finding new customers and engaging with new ones.

Besides, most managed IT service providers are experts in designing and building websites. For that reason, they can help develop a competitive website for your brand to attract more organic traffic and customers.

The work of a managed IT service provider doesn’t stop there. The right company will continue updating and maintaining your website. This enables you to run your business more efficiently.

2. Cybersecurity Services

Taking your business online is one of the best ways to connect with customers and generate the desired sales. However, it may expose your business data to cybersecurity threats. These are malicious activities aimed at accessing your business systems.

Your company can suffer in various ways if invaded by online attackers. For instance, you can lose critical business information, lose money, and even affect your company’s reputation. But the good news is that you can find managed IT services to enhance your business cybersecurity strategy.

Besides managing computing systems, most managed IT service providers are also cybersecurity experts. They can help you implement the right strategies to secure your business data against cybersecurity attacks.

3. Data Storage and Backup Services

Data forms an integral part of your company. It allows you to make meaningful and strategic decisions. However, your data must be accurate and easily accessible.

The best way to enhance your business data management is to move online. This involves creating and sharing digital documents rather than dealing with physical ones. For that reason, you may want to find a managed IT service provider.

With managed IT services, you can take your data online more efficiently. The right company will provide a secure platform in which you can create and share business files. This ensures you can always access the company’s information anytime, anywhere.

4. Software Support Services

Utilizing the software is the way to go if you want to streamline business operations. These are automated tools that enable you to eliminate unnecessary and tedious steps when completing specific tasks. With software, you can save a lot of time and money.

Developing a business software isn’t as easy as you may think. It requires specialized skills to do the work. And even if you’ve got the right skills, you may lack adequate time to build one. That’s why you need managed IT services.

Most managed IT companies also provide software services. They can recommend the right software for your company. Besides, they’ll be responsible for installing and maintaining your business software.

5. Remote Support Services

Remote support is another important managed IT service you may want for your business. In this case, an expert will offer support or assistance from a different location. In other words, they help troubleshoot system problems over the internet.

One of the main reasons you’d want to find remote support services is to minimize business downtimes. This is especially true when you’re using automated tools which are prone to malfunction. As a result, you’ll likely enhance the productivity and sales of your company. 

Takeaway

As you’ve seen in this article, there are several managed IT services you may require for your company. However, you must work with a suitable service provider. Critical factors to consider when choosing a managed IT service provider include experience, reputation, quality of services, and availability.

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ISO/IEC 20000-1:2018 is an international standard for Service Management Systems (SMS). This standard provides guidance on planning, designing, transitioning, delivering and improving services to meet service requirements and deliver value. Implementing the ISO/IEC 20000 framework can lead [read more]

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About Shane Avron

Shane Avron is a freelance writer, specializing in business, general management, enterprise software, and digital technologies. In addition to Flevy, Shane's articles have appeared in Huffington Post, Forbes Magazine, among other business journals.




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