The term “best practice” came to common usage during the benchmarking craze of the 1990s. Since then, it has been pursued by many “learning” organisations, supported by a burgeoning consulting industry who claim to have uncovered the best ways to do everything from strategic planning to systems reengineering. The promise is quite compelling: “Benefit from […]
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Why “Best Practice” May Not Be Best Practice
Contributed by Dr. Norman Chorn on November 15, 2016 in Operations & Supply Chain, Strategy, Marketing, & Sales