Brand Not Product
One of my early roles was in a Call Centre environment, but I still see the same culture 15+ years later! We only received inbound calls, so invariably people always had questions or problems they… Brand Not Product
The Highway of Change and a Practical Framework Approach to Change
Since Monday, 9th January 2015, my free Flevy download Practical Framework Approach to Change has been downloaded over 500 times. The document contains just a “snapshot” of my approach, rather than going into any explicit details about… The Highway of Change and a Practical Framework Approach to Change
Lean Initiatives in the Office
Why implement Lean in the Office? If you think Lean only applies to industry and manufacturing processes, you are wrong! Here’s why: The operational efficiency of a company should not be simply restricted to the… Lean Initiatives in the Office
What Is Dignity?
Editor’s Note: The author is an expert and practitioner of the growth strategy framework, Delta Model. The Delta Model is based on the teachings of MIT professors Dean Wilde and Arnoldo Hax. It aims to change your… What Is Dignity?
Strategic Planning Demystified with the Mindmap
Editor’s Note: Dr. Stephen M. Sweid is a business consultant, researcher and trainer with over 20 years consulting experience on the international scene: Europe, USA, Middle East and Far East. Dr. Sweid is an author on Flevy,… Strategic Planning Demystified with the Mindmap
The Global 8D Problem Solving Process
“If I had an hour to save the world I would spend 59 minutes defining the problem and one minute finding solutions.” – Albert Einstein The 8D (Eight Disciplines) Problem Solving Process is a team… The Global 8D Problem Solving Process
Business Is a Contact Sport
Too many businesses, young or old, struggle or fail because they never understand that you have to practice, practice, practice, then get in the ring and fight as if your life depended on it! Business… Business Is a Contact Sport
Competitive Advantage as a Market Share Strategy
The ability to create and/or utilize an existing Competitive Advantage to target an enhanced market share, in addition to an organization’s inherent internal capabilities, is more often dependent and determined by the scope, growth, and vitality of… Competitive Advantage as a Market Share Strategy
Strategy Development and Deployment with Hoshin Planning
People and their managers are working so hard to be sure things are done right, that they hardly have time to decide if they are doing the right things. – Stephen R. Covey Strategy is an… Strategy Development and Deployment with Hoshin Planning
Why a Quantum-Leap Strategy for Emerging Countries?
Gone are the days of incremental changes, whether on the micro or macro level, in sector reforms or a business plan of an SME project. In the globalization era, the business environment everywhere has turned… Why a Quantum-Leap Strategy for Emerging Countries?
Can Artificial Intelligence (Machines) Be Also Creative?
I am hearing a lot about emergence of the new revolution of artificial intelligence, and that it will be exponential in comparison to the industrial revolution etc., but I am still hearing things like the… Can Artificial Intelligence (Machines) Be Also Creative?
A Strategic Competitive Advantage also Requires a Competitive Strategic Sales Strategy
Although Strategic Planning requires alignment of a multitude of separate and critical organizational areas, a major part of any Strategic Plan is a sound, competitive strategic sales strategy with appropriate and effective goals and related action-step /… A Strategic Competitive Advantage also Requires a Competitive Strategic Sales Strategy