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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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In today’s business environment, management consulting firms must be ready to address client challenges and needs that will transform their business by 10 or 100 times. Tools and methods must be scaled up to achieve… Citizens Jury: A Consulting Workshop Series Method Most Effective in Soliciting Input for Policy Decisions
In today’s business environment, management consulting firms must be ready to address client challenges and needs that will transform their business by 10 or 100 times. Tools and methods must be scaled up to ensure… Zeroing in on Delphi: When Complex Issues Require the Most Effective Approach
In today’s business environment, management consulting firms must be ready to address client challenges and needs that will transform their business by 10 or 100 times. Tools and methods must be scaled up to ensure… Learning the First Tool of the Consulting Workshop Series: Charrette
Changing the behaviors of people is the foremost issue with every transformation initiative. Nudge theory is a novel Change Management model that underscores the importance of understanding the way people think, act, and decide. The… Nudge Theory: Key Challenges to Consider
Staying competitive in the face of increasingly accelerated disruption can be a challenge to 21st-century companies. Many companies have started to rethink and retool their offerings and operation. This kind of transformation, however, requires a collaborative… Winning Your Way against Organizational Silos the Strategic Way
Dynamics of every workshop is unique – a unique set of techniques is needed for workshop leaders to achieve expected results. Facilitation is going to be a key component of work in the future as… Taking Your Facilitation to the Next Level: Master the 12 Workshop Facilitation Techniques
Transforming a product-driven firm to a customer-driven enterprise is inevitable today in order to stay ahead in today’s extremely competitive market. The days of mass marketing, mass media communications, and little-to-none direct interface with customers… You’re Building a Customer-centric Organization, So Where’s the Customer Department?
Most Transformation initiatives fail to achieve their anticipated objectives. Change Management is all about engaging and rallying people at all levels in the organization make the transition and sustain that change. It is critical to… The 8 Most Critical Levers to Managing and Sustaining Change
For many companies, developing new products is a hit-or-miss proposition. Successful innovation–the kind that leads to customer engagement and profits–is rare and hard to achieve. Some have tried investing intensively in research and development. In… Leveraging the Innovation Effectiveness Curve: Your Key to Growth
Despite the emergence of new devices and software products designed to unite employees in more ways than ever before, the threat of organizational silos is still very real. While silos deter customer experiences and producing… Organizational Silos 101: Breaking Barriers to Performance Excellence
Advances in technology and communication, combined with the explosive growth in data information, have given rise to a more empowered global consumer. Recent economic and political events highlight the need for companies to understand how… Customer-centricity 101: Leading Organizations to be Customer-centric
Recently, I was asked in an interview, why change was hard. I thought maybe this was a trick question: everybody knows that change is hard. Surely–it’s intuitive, as a leader, you can feel it in… Change Is Hard, Get over It