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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Service development is a crucial element of business success. It is a process that companies use to refine and expand their offerings to meet customers’ changing needs. Businesses that use this approach to enhance their… What Is ChatGPT’s Influence on Service Development Strategies?
In today’s business environment, there are many startups that have not yet reached the level of being fully established companies. This situation can be attributed to various factors, including ideas that do not gain traction,… Customer Development Model (CDM)
Most Innovation efforts fail because of a lack of understanding of customers’ needs. The enormous amount of data available today should have made it easy for organizations to capture what customers hope to achieve. However,… Jobs-to-Be-Done (JTBD) Theory
Leadership skills are the most important attribute for someone starting out in an entry-level career or seeking to advance the job ladder. Competent and able leadership is at the core of every successful business. Leaders… The SCARF Model
Design plays a vital role in creating effective solutions. It encompasses aesthetics, functionality, and the user experience. Various models are used to guide the design process. Despite the diversity of design models, there are common… Double Diamond Model
The ups and downs of being an entrepreneur can force you to come up with money just to live. Over time, freelancers find their niche and customer base, making it easier to focus solely on… When Should an Entrepreneur Consider Getting Supplemental Income
Purpose gives people a sense of what really matters in their lives and drives them. It is a deep and personal understanding of what they aim to achieve and how their actions contribute to a… Ikigai Framework
The concept of self-organization emerged as a response to the limitations and inefficiencies of traditional hierarchical organizations. Organizations recognized the need for a more flexible and adaptive approach to harness the collective intelligence and creativity… The Holacracy Framework
Numerous things — from prices to the friendliness of sales associates — combine to determine people’s experiences when they shop in stores. But a store’s atmosphere is arguably the factor that affects all others. Here… Enhancing In-store Customer Experience Starts with the Atmosphere
The Triple Bottom Line (TBL) framework is an innovative approach in management that broadens the traditional reporting framework to include ecological and social performance in addition to financial performance. This model is particularly important in… Triple Bottom Line (TBL)
As organizations develop rapidly, recruitment becomes a new problem. Recruiting is failing to stay up, even though its reputation depends on its ability to quickly react to changing business demands. Thus, recruiting executives must be… Agile Talent Acquisition Strategy
Providing effective customer service necessitates comprehending how the customer’s mind works and what drives their choices or actions. Measuring and improving service quality is crucial for enhancing Customer Satisfaction, Customer Loyalty, and overall business success. … RATER Model