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About Mark Bridges

Mark Bridges is a Senior Director of Strategy at Flevy. Flevy is your go-to resource for best practices in business management, covering management topics from Strategic Planning to Operational Excellence to Digital Transformation (view full list here). Learn how the Fortune 100 and global consulting firms do it. Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice methodologies and templates. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago. You can connect with Mark on LinkedIn here.

Author Archive | Mark Bridges

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5 Elements of a Problem Statement

Managing any organization can be described as a constant stream of problems that need to be managed and solved.  However, oftentimes, people like to immediately implement solutions without having spent the time and effort to truly understand and analyze the true nature of the problem at hand.  Thus, organizations end up spending a lot of […]

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Bowman’s Strategy Clock

Strategic positioning and value differentiation are fundamental to an organization’s success. Traditional models like Porter’s Generic Strategies have paved the way, but new complexities require refined frameworks. Bowman’s Strategy Clock, designed by Cliff Bowman, offer a sophisticated take on strategic positioning that moves beyond cost leadership and differentiation, encompassing a broader range of competitive strategies. […]

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The 5 Building Blocks to Developing a Learning Organization

Organizations need to persistently improve the way they do business to staying ahead of the curve.  New ideas trigger organizational improvement and build the foundation of a Learning Organization. Scholars have defined a Learning Organization in many different ways.  Some suggest it as an organization skilled at creating, acquiring, and transferring knowledge, and at modifying […]

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Heptalysis

Business Analysis is a specialized field focused on understanding organizational needs and addressing business challenges.  It is crucial across various industries for collaborating with stakeholders to resolve business issues, particularly as organizations worldwide increasingly embrace Digitization. Business Analysis entails a thorough examination of business environments, system enhancement options, defining requirements, and alignment of systems with […]

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Unified Architecture Framework (UAF)

The Unified Architecture Framework (UAF) is an advanced, commercially-oriented architecture framework developed by the Object Management Group (OMG). It is based on the Unified Profile for the Department of Defense Architecture Framework (DoDAF) and the Ministry of Defense Architecture Framework (MoDAF). This framework is useful in representing an enterprise architecture, allowing stakeholders to focus on […]

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IT4IT Primer

The IT4IT framework is a transformative approach that reshapes IT management and service delivery by focusing on value chains. Rooted in 4 core pillars, IT4IT provides a structured and standardized approach to align IT services with organizational objectives. This article outlines the IT4IT framework, highlighting its key components and their significance in optimizing IT operations. […]

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Department of Defense Architecture Framework (DoDAF) Primer

The Department of Defense Architecture Framework (DoDAF) is a structured approach primarily utilized by the U.S. Department of Defense (DoD) to ensure that complex design challenges and the integration of various systems and processes within the defense infrastructure are managed effectively. DoDAF was developed to standardize the complicated tasks of integrating, running, and managing the […]

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Value Net Model

The Value Net Model is a strategic framework developed by Adam Brandenburger and Barry Nalebuff, leveraging their expertise in economics, business strategy, and game theory. This model is crafted to enhance understanding of the competitive environment of organizations, transcending traditional competitive analyses by focusing on both competitive and cooperative interactions among various market players. This […]

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Cultural Intelligence (CQ) Primer

Cultural Intelligence (CQ) is becoming increasingly crucial for organizations operating in a globalized market. This competency enables individuals to navigate and manage cross-cultural interactions effectively, transforming cultural diversity into a strategic organizational advantage. In this primer on CQ, we explore its core elements and the inherent benefits it offers to organizations, alongside a detailed examination […]

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Customer Journey Mapping

Customer Journey Mapping is an essential tool for organizations aiming to enhance customer experience and deepen engagement across all points of interaction. By systematically representing the Customer Journey, businesses can align their operations to better meet customer needs, ultimately driving satisfaction, loyalty, and growth. A comprehensive Customer Journey Map includes the following elements: Personas Stages […]

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Artificial Intelligence Data Center Ecosystem Framework

The Artificial Intelligence Data Center Ecosystem framework provides a structured approach for organizations to maximize the efficiency and effectiveness of their data center operations through the integration of advanced AI technologies. This framework is essential for organizations looking to leverage AI to enhance data processing capabilities, improve energy efficiency, and ensure high standards of data […]

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Zaltman Metaphor Elicitation Technique (ZMET) Framework

In the field of Market Research and Consumer Behavior Analysis, a significant problem that organizations face is the inability to fully grasp and interpret the subconscious thoughts and emotions of their consumers. Traditional Market Research methods, such as surveys and focus groups, often capture only the surface-level opinions and preferences of consumers. Such traditional methods […]

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  We have compiled a collection of 10 Lean Six Sigma templates (Excel) and Operational Excellence guides (PowerPoint) by a multitude of LSS experts. These tools cover topics including 8 Disciplines (8D), 5 Why's, 7 Wastes, Value Stream Mapping (VSM), and DMAIC. [Learn more]
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