Problem solving is integral to the daily routines of executives and managers. Effective problem solving is critical for organizational success and involves a systematic approach to identifying, analyzing, and resolving issues. The CATWOE framework, part of the Soft Systems Methodology (SSM), offers a structured way to address complex, ill-structured problems. Developed by Peter Checkland in […]
About Mark Bridges
Mark Bridges is a Senior Director of Strategy at Flevy. Flevy is your go-to resource for best practices in business management, covering management topics from Strategic Planning to Operational Excellence to Digital Transformation (view full list here). Learn how the Fortune 100 and global consulting firms do it. Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice methodologies and templates. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago. You can connect with Mark on LinkedIn here.Author Archive | Mark Bridges
4 Zones of Organizational Energy
Boosting employee motivation and engagement levels is a constant struggle for executives. Technical and analytical competence has long dominated management focus, but scholars and executives now acknowledge the significant impact of emotions and opinions on corporate behavior. However, connecting emotions to performance goals still remains a challenge for most organizations. Leaders must go beyond merely creating […]
REAN Model
Managing the customer journey is challenging, even more so due to the growth of technology, changes in marketing, and varying customer preferences. To address these challenges, using the REAN Model can help you in developing a strategic digital marketing. Pioneered by Xavier Blanc and his team at Storm ID, the REAN Model breaks down marketing […]
4 Actions Framework
A multitude of industry sectors find themselves ensnared in relentless competition as organizations strive vigorously, frequently contending over identical attributes, all the while presenting comparable goods or services. This fiercely competitive environment has clear and accepted boundaries with well-defined competitive rules. Companies strive to surpass their competitors and capture a larger portion of the product […]
Vested Outsourcing
Conventional outsourcing models often fail to deliver sustainable value and strategic alignment, specially in this rapidly evolving global economy. This has driven organizations to adopt Vested Outsourcing, a transformative approach that fosters collaborative, outcome-based relationships between clients and service providers. Vested Outsourcing shifts the focus from mere transactions to achieving shared, long-term success, enabling both […]
MOST Analysis
MOST Analysis (Mission, Objectives, Strategies, and Tactics) is a powerful framework that redefines Strategic Planning and enhances organizational alignment. By focusing on internal processes and organizational culture, MOST transforms abstract visions into actionable objectives, driving organizations toward success. The framework begins with defining the mission, outlining the organization’s purpose. Objectives translate this mission into specific, […]
Unified Modeling Language (UML) Primer
Unified Modeling Language (UML) is an essential framework designed to simplify and standardize the visualization, specification, construction, and documentation of complex software systems. Developed to bridge the communication gap between business stakeholders and technical teams, UML offers a standardized visual modeling language applicable not only in software development but also in various business processes. By […]
4 Strategies of Change Management
Almost every organization has to go through the process of radical change at some point in its lifetime to survive and to remain relevant, because the business environment is constantly changing and evolving. Change Management, also referred to as Organizational Change or Organizational Change Management, is the process of implementing new policies, processes, or structures […]
Process Communication Model (PCM): Personality Types
Understanding others has a lot to do with collaboration, performance management, and building effective teams. Developed by Taibi Kahler in the 1970s, Process Communication Model (PCM) is a prominent psychometric tool for individual and team development. The main utility of the PCM model is in understanding others’ personality types, discovering one’s own personality, and personifying […]
4 Ps of Effective Presentations
Effective presentations are an indispensable element of effective professional communication in today’s world. A well-designed and well-delivered presentation can aid in transmitting ideas and messages more efficiently. Effectively presented content facilitates the achievement of objectives and key results. Effective compilation and delivery of presentations is a critical skill for most executives these days. Doing so […]
Business Process Maturity Model (BPMM) Explained
Unsuccessful software applications cost organizations significant efforts and resources. The reasons for these failed ventures are often attributed to technology issues. However, the real issue is flaws in business processes—the enterprise application deployment environment and the ecosystem which the application targets. This calls for ensuring the organizational readiness before initiating technology deployment. It is for […]
7 Principles of Business Process Reengineering (BPR)
With the advancement in technology, the usual emphasis on cost, growth, and control has been replaced by a laser focus on Innovation, Customer Service, Quality, and Employee Empowerment. Obsolete business processes, disjointed organizations, fragmented work routines, and complex performance management mechanisms in traditional firms have not been able to cope with the revolutionary business models […]
