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About Charles Intrieri

Charles Intrieri is subject matter expert on Cost Reduction, Supply Chain, and 3rd Party Logistics. He is also an author on Flevy (view his documents materials). Managing his own consultancy for the past 25 years, Charles has helped dozens of clients achieve leaner and more efficient operations. You can connect with him here on LinkedIn or email him directly ([email protected]). Charles also has a presentation Why Lean Fails in a Company? available for free download here.

Author Archive | Charles Intrieri

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TWI Expanded: Using Training Within Industry Program in Mixed Model Production

The Training Within Industry (TWI) program is one of the most popular approaches to developing the skills of experienced operators and leaders in instructing, improving and problem solving. One TWI method is TWI Job Instruction (JI), which is focused on conducting on-the-job training. This method is aimed at reducing the root causes of human errors, […]

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How Do You Transform a Culture?

So you’ve gotten a big client or Senior Leadership position. The company that is hiring you has seen the results of your previous projects, and they want you to start a very large global project (Enterprise Level) on numerous sites. You of course say, “We can do anything you want.” This is a typical response […]

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Follow These 13 Lean Principles to Eliminate Waste in the Warehouse

In managing and improving the operations of your warehouse, consider Lean initiatives to eliminate all waste and bring value to your customers beyond their expectations.  Here are 13 principles to follow. 1. Communicate effectively and often. Clearly communicating to workers your organizational goals, key performance indicators (KPIs), and the processes to achieve them is one […]

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Complete List of Warehouse Cost Savings Initiatives

Here is a comprehensive list of warehouse cost  savings ideas, categorized by 6 core areas: Labor, Operations, Equipment Usage Optimization, Technology, and Facilities Management. Labor Invest in training/re-certification Cross-train all employees Focus on retention/implement retention plans Use temporary/contract labor help where applicable Use flextime Revise your labor scheduling strategy Observe starting and quitting times Move […]

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[Video] Why Does Lean Fail in an Organization?

This is a compelling video of an hour long lecture conducted by Charles Intrieri.  Charles is a very senior subject matter expert on Lean, Supply Chain/Logistics/Distribution, and Manufacturing, with several decades worth of experience under his belt working with several blue chip organizations. His lecture is titled “Why Lean Fails.”   You can also download the actual […]

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Teamwork, Huddles, and Competition: Sustaining Lean Culture and Initiatives using Managing for Daily Improvement (MDI)

The question is: How can we continuously improve daily, and sustain a Lean culture and behavior? Look to your people, the best resource you have. These people touch every part of daily operations through a process called managing by DAILY improvement. When a Lean culture is truly developed in a company, and old behavior, habits, […]

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Do You Know All the KPIs for a Manufacturing Operations Manager?

This is an exhaustive list of Key Performance Indicators (KPIs) for a Manufacturing Operations Manager. These KPIs are aligned with Lean initiatives–specifically, Cultural Transformation, Continuous Improvement, elimination of all Wastes, associates becoming process and problem solvers at Gemba.  The tools to be implemented after Lean culture change include 6S, Kanban, Kaizen, and Lean Six Sigma. […]

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Isn’t It Time to Think about Cybersecurity?

Computer security, also known as cybersecurity or IT security, is security applied to computing devices such as computers and smartphones, as well as computer networks such as private and public networks, including the whole Internet. With all the discussion on the internet of things (IoT) and the network of sensors, robotics, RFID and software connected […]

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Credibility in the Supply Chain and Elsewhere

Trust is built on credibility and credibility comes from acting in others’ interests before your own. – anonymous If leaders have credibility, people want to work for them. But credibility is important in many areas, not just in leadership roles. For instance, sales professionals need credibility to be successful. You have to do what you say […]

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Have You Heard of Postponement Strategy in the Supply Chain?

The postponement strategy is based on the following two basic principles of demand forecasting. The accuracy of forecast demand decreases with an increase in the time horizon. The farther the time window for which the demand is being forecasted, the more inaccurate it will be. This effect can be shown as a funnel: as time extends farther […]

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Voice of the Customer: Internal and External

We should all listen to the Voice of the Customer (VoC) in this customer centric market to improve our business operations.  VoC isn’t just for your valued external customers, but also your valued internal customers, your employees or associates. What is more important than listening to your customer? Without customers there is no operation or […]

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Effective Use of Cross-functional Teams

Software is a necessity in all facets of business today, but people are needed to manage the software and ensure data integrity for accurate data output. People are your most important product. Use them to continuously improve your organization. Cross-Functional Teams are a good way to use multi-talented people to solve many kinds of problems […]

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