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Recruiting, Selection & Retention: Interview for Intangibles & Soft Skills

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Recruiting, Selection & Retention: Interview for Intangibles & Soft Skills (PDF)

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This product (Recruiting, Selection & Retention: Interview for Intangibles & Soft Skills) is a 4-page PDF document, which you can download immediately upon purchase.

Use this instrument to assess candidates being interviewed regarding the intangibles important to your organization, including diversity. Soft skills can easily be assessed during an interview by asking the right questions and having in mind the necessary competencies and skills associated with the position for which you are interviewing. Using the ratings for responses to the questions helps an interviewing team decide which candidate is the best among several candidates, particularly when they seem very comparable in knowledge, experience and demeanor.

With this instrument, select the appropriate questions and modify them as you see fit for the position for which interviews are being conducted. We propose a 1 to 3 rating scale, but you may also use a 1 to 5 rating scale. Depending on how many categories of questions used, simply add up all of the scores, and divide them by the number of applicable categories. If there is a finer comparison among candidates needed, you can average the numbers by category especially if some categories are more important than others based on the industry, the organization and the position, and even the level of direct client/customer contact anticipated.

Interviewing categories, in addition to Diversity, include but are not limited to the following:

•  Client/Customer Care
•  Communication
•  Team Orientation
•  Organizational Skills
•  Problem-Solving Skills
•  Project-Related Skills

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Source: Best Practices in Hiring, Interviewing PDF: Recruiting, Selection & Retention: Interview for Intangibles & Soft Skills PDF (PDF) Document, Karen Reitor, Communique Productions Inc


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File Type: PDF pdf (PDF)
File Size: 174.7 KB
Number of Pages: 4

Current version published: Jun 2, 2019


Author: Karen Reitor, Communique Productions Inc
Additional documents from author: 85

Since 1985, Communique Productions has worked with over 175 clients and completed over 3000 talent development and management consulting projects. Karen Reitor, President and Founder, is a Certified Management Consultant and a Certified Professional in Learning and Performance. [read more]

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