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HIGHLIGHTS
DOCUMENT DESCRIPTION
Use this instrument to assess candidates being interviewed regarding the intangibles important to your organization, including diversity. Soft skills can easily be assessed during an interview by asking the right questions and having in mind the necessary competencies and skills associated with the position for which you are interviewing. Using the ratings for responses to the questions helps an interviewing team decide which candidate is the best among several candidates, particularly when they seem very comparable in knowledge, experience and demeanor.
With this instrument, select the appropriate questions and modify them as you see fit for the position for which interviews are being conducted. We propose a 1 to 3 rating scale, but you may also use a 1 to 5 rating scale. Depending on how many categories of questions used, simply add up all of the scores, and divide them by the number of applicable categories. If there is a finer comparison among candidates needed, you can average the numbers by category especially if some categories are more important than others based on the industry, the organization and the position, and even the level of direct client/customer contact anticipated.
Interviewing categories, in addition to Diversity, include but are not limited to the following:
• Client/Customer Care
• Communication
• Team Orientation
• Organizational Skills
• Problem-Solving Skills
• Project-Related Skills
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Interviewing, Hiring PDF: Recruiting, Selection & Retention: Interview for Intangibles & Soft Skills PDF (PDF) Document, Karen Reitor, Communique Productions Inc
ABOUT THE AUTHOR: KAREN REITOR, COMMUNIQUE PRODUCTIONS INC
Since 1985, Communique Productions has worked with over 175 clients and completed over 3000 talent development and management consulting projects. Karen Reitor, President and Founder, is a Certified Management Consultant and a Certified Professional in Learning and Performance.
[read more]
Communique is an Accredited Provider certified by the International Association of Continuing Education and Training and also is certified as a Woman-Owned and a Small Business Enterprise.
Using a signature learner-centered and activities-based approach to talent development, Communique has consistently succeeded to helping bridge organizations from where they are to where they want to be. We have a reputation for assisting organizations in addressing complex and long-unresolved issues associated with transforming organizations through their people.
Sample clients include the City of Cincinnati, Ameriprise Financial, LensCrafters/EyeMed, Cincinnati Bell, CSX Transportation and many other small to mid-sized organizations.
Karen Reitor, Communique Productions Inc has published 85 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Organization, Change, & HR
It applies to All Industries
File Size: 174.7 KB
Number of Pages: 4
Related Topic(s): Interviewing Hiring
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Jun 2, 2019
Most recent version published: Jun 2, 2019
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Recruiting, Selecting, & Retaining Diverse Employees
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