Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

DOCUMENT DESCRIPTION

Effectively developing and communicating high-level business strategy is essential for organizations looking to achieve market leadership. Additionally, creating a results-oriented culture requires a comprehensive management system. You can use this Balanced Scorecard Strategy Map tool as a basis for implementing a proven business performance management methodology.

What is the Balanced Scorecard Approach?
Developed in 1992 by Kaplan & Norton, the Balanced Scorecard provides: a method for aligning business strategy with vision & mission; a system for developing key performance indicators that drive success; and the ability to measure performance across the four key perspectives:
• Financial
• Customer
• Business Process
• Learning & Growth

A visual strategy map is created where strategic objectives, measures, targets, and initiatives are developed for each perspective.

Strategy Map Components:
• Mission - this is the purpose of the business used to guide internal staff.
• Vision - includes long-term goals that are external and market focused.
• Financial Perspective - measures that reflect financial performance such as return on assets, liquidity ratios, or return on investment/payback period hurdle rates.
• Customer Perspective - measures that have a direct impact on customers such as segment growth, acquisition & retention rates, satisfaction, or competitive rankings.
• Business Process Perspective - these metrics are key performance indicators of key business processes related to sustaining supplier relationships, producing products/services, distribution to customers, and other business operations.
• Learning & Growth Perspective - measurements associated with the ability to develop human, information, and organization capital.

With this tool, you will be able to communicate to your team from a number of perspectives.

Key Benefits:
• Allows for description of key objectives
• Clearly depicts metrics & KPIs
• Facilitates communication with team
• Easy to customize
• Save 4 hours on formatting

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Balanced Scorecard Strategy Map Excel document

Top Flevy Author [?]

Balanced Scorecard Strategy Map

Sold by Demand Metric (this author has 26 documents)

$49.95

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Operations Strategy, Marketing, & Sales

It applies to All Industries

File Type: Excel (xls)

File Size: 53.5 KB

Related Topic(s): Balanced Scorecard

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Jul 24, 2013

Ask the Author a Question

Must be logged in Click here to log in

CUSTOMER TESTIMONIALS

"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy

"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World

"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.

I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.

Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.

Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world."

– Roberto Pelliccia, Senior Executive in International Hospitality

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "

– Jim Schoen, Principal at FRC Group

"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy usually has just what I need to make my point.

It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients."

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Balanced Scorecard 27-slide PowerPoint deck $39.00 Author: PPT Lab Balanced Scorecard Strategy Deployment & Exe ...	Supercharge Strategy Execution: Performance Scorecard 35-slide PowerPoint deck $59.00 Author: Trinity Balanced Scorecard Strategy Deployment & Exe ... Performance Management	Balanced Scorecard Deployment Process 90-slide PowerPoint deck and supporting Excel workbook $44.50 Author: Operational Excellence Consulting LLC Balanced Scorecard	Mining Balanced Scorecard - Strategic Performance Management 51-slide PowerPoint deck $80.00 Author: Youssef AIT AKKI Balanced Scorecard Mining Industry
Introduction to Balanced Scorecard 60-slide PowerPoint deck $79.99 Author: Documents & Files Balanced Scorecard	Balanced Scorecard Excel Templates Excel workbook $39.00 Author: Daniel M. Balanced Scorecard	Strategy Map 20-slide PowerPoint deck This is a FlevyPro [?] document. Subscribe and save with FlevyPro! Balanced Scorecard	Balanced Scorecard (BSC) Rapid Prototyping Toolkit 10-slide PowerPoint deck and supporting ZIP $179.00 Author: Gary Cokins Balanced Scorecard
Balanced Scorecard framework model in Excel with KPIs (Dutch) Excel workbook $25.00 Author: Michael Loanjoe Balanced Scorecard	Lean Champion BB 5 - Develop a Balanced Scorecard 70-slide PowerPoint deck $49.00 Author: Vishnu Rayapeddi Balanced Scorecard Lean Six Sigma Black Belt	Balanced Scorecard - Self Assessment Checklist 6-page Word document and supporting ZIP $20.00 Author: Vishnu Rayapeddi Balanced Scorecard	Balance Scorecard (A Framework for Strategic Management) 22-slide PowerPoint deck $20.00 Author: SlideKraft Balanced Scorecard