Editor's Note: Take a look at our featured best practice, Chief of Staff (CoS) Toolkit (140-slide PowerPoint presentation). Curated by McKinsey-trained Executives Unlocking Success: The Complete Chief of Staff Business Toolkit Are you ready to elevate your leadership team and propel your organization towards unparalleled success? Introducing the Complete Chief of Staff Business Toolkit β a comprehensive, [read more]
8 Skills Future Healthcare Professionals Need That Business Leaders Should Cultivate
* * * *
The healthcare industry is continually evolving, which means that the skills and training need to change as well. As we look at the future of healthcare, there are certain qualities that leaders and professionals in the industry can strive for to ensure they are equipped with business acumen, clinical expertise, and skills that will allow them to provide the utmost care for every patient they meet.
Take a look at these 8 essential skills that future healthcare professionals can benefit from.
1. Leadership and Collaboration
Leadership and collaboration are often skills that come from extended training in the field. You may be able to learn these skills from watching other leaders as they seek to provide positive outcomes in a healthcare setting.
You might also learn these skills as you gain education and training from associated career paths. For example, phlebotomy career options will teach you patience, empathy, and how to work with others in the lab process.
Nursing career options will teach you patient care, troubleshooting, and how to lead a team with these qualities. You can find scenarios and skills like this across the board in healthcare.
2. Adaptability and Resilience
If we know anything, itβs that someone in the healthcare industry has to be able to pivot and change tracks in an instant. They have to learn new technology, new policy and requirements, and more.
These professionals are resilient because they respond to trauma and crisis, all while maintaining their composure and holding it together to create a strong front for the world to see. Healthcare professionals work long, hard hours and they back each other up. Their work is always changing and they learn to adapt and stay strong through it all.
3. Data Literacy and Analytical Skills
In the healthcare industry, you must learn to listen and observe. Things may not always be as they seem immediately. Treating patients and providing solutions for positive outcomes comes from being alert, paying attention to the data, and analyzing all of the details available.
These are critical skills and from the people on the floor to leadership and management, it is absolutely crucial. Interpretation and leveraging data can improve decision making for the best patient outcomes possible.
4. Entrepreneur Mindset
There are individuals who work the floor and will always be content as such. However, in healthcare, the sky’s the limit. You can start with something simple like a CNA or Home Health Assistant and you have the ability to continue to build and add to your skillset, training, and goals.
An entrepreneurial mindset keeps professionals in the industry pushing to learn more and do more. The result is improved ideas and experimentation as well as a strong work ethic and supportive team.
5. Communication Skills
Communication is a huge factor in the healthcare industry and it comes from many sides. As professionals in the industry, looking for ways to improve communication skills is vital. An individual must be able to communicate with the patient and their family.
They must also be able to communicate internally and do so effectively. Communication is not just talking, it also involves empathy, emotion, and active listening.
6. Ethical Decision Making
Ethical dilemmas can be challenging, but all healthcare professionals need to be able to assess and address them. Making ethical decisions for daily practices as well as complex or challenging decisions will be part of the job. Maintain a standard of integrity and professionalism in all that you do as a professional in this industry.
7. Financial Literacy
Financial literacy is important because it is an integral part of healthcare. From understanding how healthcare facilities earn income to being cognizant of patients who may be worried about expenses. Be familiar with concepts such as revenue cycle management, healthcare economy, healthcare financing, and the basics of how insurance, planning, and budgeting works too.
8. Cultural Competence
Finally, individuals in the healthcare industry will see a diverse group of people. There will be individuals with varying cultural backgrounds and religious beliefs. Cultural competence prepares a professional to be aware and respectful of other cultures so they can provide patient-centered care.
This allows them to address the unique needs of every individual patient without judgment or misconceptions. Cultural respect, effective communication, and willingness to adapt will make a significant difference in the future of healthcare.
Conclusion
The future of healthcare has demands that include technology, adaptability, and diversity. Most of these demands have been around for the ages, but the professionals in the field are working hard to adapt and learn how they can improve.
By cultivating these skills, professionals on all levels in the industry can thrive and help to create a patient positive environment as well. Working together, learning to understand, and overcoming challenges will help to position individuals and organizations to meet the evolving needs of the industry for the future.
Do You Want to Implement Business Best Practices?
You can download in-depth presentations on Business Basics and 100s of management topics from the FlevyPro Library. FlevyPro is trusted and utilized by 1000s of management consultants and corporate executives.
For even more best practices available on Flevy, have a look at our top 100 lists:
- Top 100 in Strategy & Transformation
- Top 100 in Digital Transformation
- Top 100 in Operational Excellence
- Top 100 in Organization & Change
- Top 100 Management Consulting Frameworks
These best practices are of the same as those leveraged by top-tier management consulting firms, like McKinsey, BCG, Bain, and Accenture. Improve the growth and efficiency of your organization by utilizing these best practice frameworks, templates, and tools. Most were developed by seasoned executives and consultants with over 20+ years of experience.
Readers of This Article Are Interested in These Resources
|
50-slide PowerPoint presentation
|
|
62-page PDF document
| |||
About Shane Avron
Shane Avron is a freelance writer, specializing in business, general management, enterprise software, and digital technologies. In addition to Flevy, Shane's articles have appeared in Huffington Post, Forbes Magazine, among other business journals.Top 10 Recommended Documents on Business Basics
» View more resources Business Basics here.
» View the Top 100 Best Practices on Flevy.