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How does the Burke-Litwin Model address the challenges of employee retention and turnover in a competitive talent market?


This article provides a detailed response to: How does the Burke-Litwin Model address the challenges of employee retention and turnover in a competitive talent market? For a comprehensive understanding of Burke-Litwin, we also include relevant case studies for further reading and links to Burke-Litwin best practice resources.

TLDR The Burke-Litwin Model offers a strategic framework focusing on Leadership, Organizational Culture, Management Practices, and Work Unit Climate to improve employee retention and reduce turnover in competitive markets.

Reading time: 4 minutes


The Burke-Litwin Model of Organizational Performance and Change provides a comprehensive framework for understanding the complex interplay between the various factors that influence organizational change and, by extension, employee retention and turnover. In a competitive talent market, organizations are increasingly focused on not just attracting but also retaining top talent. This model offers a strategic lens through which C-level executives can analyze and address the challenges of employee retention and turnover.

Understanding the Burke-Litwin Model

The Burke-Litwin Model identifies 12 dimensions that contribute to organizational change: External Environment, Mission and Strategy, Leadership, Organizational Culture, Structure, Management Practices, Systems (including HR systems), Work Unit Climate, Task and Individual Skills, Individual Needs and Values, Motivation, and Performance. This model posits that changes in any of these dimensions can lead to changes in others, with the External Environment being the initial driver of change. For employee retention and turnover, particular focus should be on Leadership, Organizational Culture, Management Practices, and Work Unit Climate, as these are directly linked to employee satisfaction and engagement.

Leadership is crucial in setting the tone for the organization's culture and values. Leaders who are able to inspire and engage their employees create a positive work environment that enhances retention. Organizational Culture, which encompasses the norms, values, and practices shared within an organization, plays a significant role in an employee's decision to stay. A culture that values and recognizes employee contributions and promotes a sense of belonging can significantly reduce turnover rates. Management Practices, including the systems and processes for managing people, directly impact employee experiences and their perceptions of fairness and respect within the organization. Lastly, the Work Unit Climate, or the atmosphere within individual teams, affects day-to-day employee satisfaction and can be a critical factor in retention.

Addressing these dimensions requires a strategic approach to ensure alignment with the organization's overall objectives and the external competitive landscape. This alignment is essential for creating a conducive environment for employee retention in a competitive talent market.

Learn more about Organizational Change Organizational Culture Employee Retention Competitive Landscape

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Strategies for Enhancing Employee Retention

To effectively address employee retention and turnover, organizations must implement targeted strategies that resonate with the core dimensions of the Burke-Litwin Model. First, developing and communicating a clear Mission and Strategy that aligns with employee values can foster a sense of purpose and belonging. Employees who feel their work is meaningful and aligned with their personal values are more likely to remain with an organization.

Investing in Leadership development programs can equip leaders with the skills to motivate and engage their teams effectively. Leaders play a pivotal role in shaping the Organizational Culture and influencing the Work Unit Climate. By fostering a culture of transparency, recognition, and continuous feedback, organizations can enhance employee satisfaction and loyalty. Furthermore, reevaluating Management Practices to ensure they support fair treatment, professional growth, and work-life balance can address key factors that contribute to turnover.

Implementing robust Systems, particularly in HR, that facilitate effective performance management, career development, and employee engagement initiatives is also critical. These systems should be designed to recognize and reward performance, provide clear career pathways, and support employee well-being. For instance, Google has been known for its innovative HR practices that focus on employee well-being and development, contributing to its high retention rates.

Learn more about Performance Management Employee Engagement

Real-World Application and Results

Organizations that have successfully applied the principles of the Burke-Litwin Model to address employee retention and turnover have seen significant improvements in their organizational performance. For example, a global technology company implemented a series of changes focused on Leadership development, Organizational Culture enhancement, and revamping its HR Systems. These changes led to a marked improvement in employee engagement scores and a reduction in turnover rates, demonstrating the effectiveness of a strategic, holistic approach to employee retention.

Another example is a healthcare organization that focused on improving its Work Unit Climate by implementing team-building activities, flexible work arrangements, and recognition programs. These efforts resulted in increased job satisfaction and reduced turnover, highlighting the importance of the immediate work environment in employee retention strategies.

In conclusion, the Burke-Litwin Model provides a valuable framework for understanding and addressing the multifaceted challenges of employee retention and turnover in a competitive talent market. By focusing on key dimensions such as Leadership, Organizational Culture, Management Practices, and Work Unit Climate, organizations can develop targeted strategies that enhance employee engagement, satisfaction, and loyalty, thereby reducing turnover and fostering a competitive advantage.

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Best Practices in Burke-Litwin

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Burke-Litwin Case Studies

For a practical understanding of Burke-Litwin, take a look at these case studies.

AgriTech Firm's Market Expansion Strategy in Precision Farming Niche

Scenario: The organization is a leader in the precision farming industry, leveraging advanced agritech to maximize crop yields and minimize environmental impact.

Read Full Case Study

Agritech Firm's Organizational Transformation Initiative

Scenario: The organization is a leader in the agritech sector, grappling with the dynamic interplay of factors within its Burke-Litwin Change Model.

Read Full Case Study

Brand Transformation Initiative for CPG Firm in Health Foods Sector

Scenario: The organization is a mid-sized entity specializing in health foods within the consumer packaged goods sector.

Read Full Case Study

Organizational Culture Transformation in Life Sciences

Scenario: The organization is a mid-sized biotechnology company that has recently undergone a merger.

Read Full Case Study

Consumer Behavioral Change Initiative in Media

Scenario: The organization is a multinational media conglomerate facing challenges in adapting to rapidly shifting consumer behaviors.

Read Full Case Study

Telecom Firm's Organizational Transformation in Competitive Digital Market

Scenario: The telecom company is grappling with the dynamic nature of the digital marketplace, necessitating an overhaul of its organizational structure and operational processes in line with the Burke-Litwin Change Model.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How can the Burke-Litwin Model help organizations navigate the complexities of global expansion and cultural adaptation?
The Burke-Litwin Model provides a comprehensive framework for analyzing organizational change, emphasizing the importance of external environment and culture in global expansion. [Read full explanation]
How can the Burke-Litwin Model be leveraged to improve performance management systems in organizations facing digital disruption?
The Burke-Litwin Model facilitates Performance Management improvement in digitally disrupted environments by emphasizing the interplay between transformational factors like Leadership and Culture, and transactional elements such as Skills and Management Practices. [Read full explanation]
How can the Burke-Litwin Model be applied to enhance cross-functional collaboration and break down silos within an organization?
Applying the Burke-Litwin Model involves aligning External Environment and Strategy, revising Structure and Management Practices, and addressing Work Unit and Individual Factors to break down silos and improve collaboration. [Read full explanation]
How does the rise of artificial intelligence and machine learning influence the transactional factors within the Burke-Litwin Model?
The integration of AI and ML into organizational operations significantly impacts the Burke-Litwin Model's transactional factors, requiring adaptations in Leadership, Management Practices, Organizational Structure, Work Unit Climate, and Systems, Policies, and Procedures to drive performance improvements. [Read full explanation]
What are the best practices for applying the Burke-Litwin Model to drive innovation and agility within established corporations?
Applying the Burke-Litwin Model involves Strategic Alignment, Leadership and Culture emphasis, Operational Excellence, and Continuous Improvement to drive innovation and agility in established corporations. [Read full explanation]
How does the Burke-Litwin Model facilitate the alignment between organizational structure and strategy in a rapidly changing market?
The Burke-Litwin Model provides a multidimensional approach to align organizational structure with strategy by emphasizing the interplay between external environment, mission, strategy, leadership, and culture for agility and strategic execution in changing markets. [Read full explanation]
In the context of the Burke-Litwin Model, how can organizations effectively manage change to ensure a smooth transition during mergers and acquisitions?
Leveraging the Burke-Litwin Model, organizations can navigate M&A challenges by aligning Strategic Management, Leadership, Cultural Integration, and Operational Excellence to ensure a successful transition. [Read full explanation]
In the context of the Burke-Litwin Model, how can organizations effectively measure and track the impact of leadership changes on organizational culture and performance?
Effectively measuring and tracking leadership changes' impact on Organizational Culture and Performance within the Burke-Litwin Model involves quantitative and qualitative metrics, case studies, benchmarking, and continuous improvement. [Read full explanation]
What strategies can be derived from the Burke-Litwin Model to enhance employee engagement and motivation in a hybrid work environment?
Applying the Burke-Litwin Model in a hybrid work environment involves focusing on Leadership, Management Practices, Work Unit Climate, and Individual Needs and Values to improve employee engagement and motivation. [Read full explanation]
How can the Burke-Litwin Model be utilized to forecast and prepare for industry-specific disruptions?
The Burke-Litwin Model helps organizations anticipate and adapt to industry disruptions through Strategic Planning, Leadership, Organizational Culture, and Operational Excellence. [Read full explanation]
How can the Burke-Litwin Model guide organizations in integrating sustainability and corporate social responsibility into their core strategies?
The Burke-Litwin Model facilitates the integration of sustainability and CSR into core strategies through a systemic approach, focusing on external environment analysis, strategic alignment, and cultural and leadership transformation. [Read full explanation]
How can the Burke-Litwin Model be adapted for virtual or remote organizations, where traditional organizational boundaries are blurred?
Adapting the Burke-Litwin Model for virtual organizations involves reimagining Organizational Structure and Culture, enhancing Communication and Collaboration, and focusing on Leadership and individual engagement to drive change and achieve high performance. [Read full explanation]
What insights does the Burke-Litwin Model offer for managing generational diversity in the workplace effectively?
The Burke-Litwin Model offers insights into managing generational diversity by emphasizing External Environment, Organizational Culture, Leadership, and Individual Needs, guiding Strategic Planning and digital adoption for an inclusive, high-performing workforce. [Read full explanation]
In an era of increasing emphasis on diversity, equity, and inclusion, how can the Burke-Litwin Model be used to assess and improve organizational culture?
Leverage the Burke-Litwin Model for DEI to enhance Organizational Culture through Leadership, structured Change Management, and continuous assessment for impactful cultural transformation. [Read full explanation]
What role does digital transformation play in the Burke-Litwin Model, especially considering the rapid pace of technological change?
Digital transformation is pivotal in the Burke-Litwin Model, impacting Strategic Planning, Leadership, Culture, and Organizational Structure, driving performance improvements and market positioning. [Read full explanation]
How can Standard Work practices drive Operational Excellence in a global and competitive market?
Implementing Standard Work practices is key to achieving Operational Excellence by streamlining operations, ensuring consistency, and driving continuous improvement, crucial for long-term success in global markets. [Read full explanation]
How does the DMAIC framework adapt to the challenges of digital transformation projects?
The DMAIC framework effectively addresses Digital Transformation challenges through its structured phases—Define, Measure, Analyze, Improve, and Control—ensuring systematic problem-solving and project success. [Read full explanation]
In what ways can data analytics enhance the effectiveness of a company's positioning strategy?
Leverage Data Analytics to enhance Positioning Strategy through deep Customer Insights, Competitive Analysis, Market Trends, and optimized Marketing Efforts for improved Competitive Edge. [Read full explanation]
In what ways can the Baldrige Framework help organizations navigate and adapt to regulatory changes in their industry?
The Baldrige Framework aids organizations in adapting to regulatory changes through Strategic Planning, Risk Management, Leadership, and fostering a culture of Continuous Improvement and Innovation, ensuring compliance and operational efficiency. [Read full explanation]
How can PEST analysis inform the strategic approach to managing the risks and opportunities of the circular economy?
PEST analysis helps organizations strategically navigate the circular economy by identifying and responding to Political, Economic, Social, and Technological factors impacting risks and opportunities. [Read full explanation]

Source: Executive Q&A: Burke-Litwin Questions, Flevy Management Insights, 2024


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