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Why Customer Service Is More Important Than Ever and Ways to Improve Your Client Relationships

The world of business has transformed in the last thirty or so years with the tremendous growth of the internet, e-commerce and online marketing. Indeed, the web has become so influential that it is estimated around 70% of all consumers now begin their shopping journeys with an online search, further highlighting just how integral the […]

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A Framework for Constructive Co-Worker Feedback

Feedback is a vital component of a successful, growing business. Without evaluation,  constructive criticism, and positive reinforcement, a business will remain stagnant, missing out on learning opportunities and doing better.  There is a stigma surrounding peer to peer feedback in the workplace; a general sense of nervousness felt by employees. Interestingly, it surprises many people […]

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5 Actionable Tips to Improve Work Performance

As an employee, do you always give much thought to your work performance? If so, then that’s a great work ethic! Constantly improving your work performance must be on your list of priorities, particularly if you want to get that promotion. On the contrary, there are still those who wait for their organization’s annual performance […]

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Why Every Growing Business Needs an On-Demand IT Support Service

If you are a growing business that is dependent upon your IT systems, then in all probability, you’ll be faced with situations when you need some sort of support. You can either have a small in-house support team to take care of any IT issues or opt for an outsourced on-demand IT support service. Which […]

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How eCommerce Companies Can Cut Costs in 2021

2020 was a challenging year for all types of businesses, including some eCommerce companies. Although some eCommerce companies saw an increase in purchases, particularly those that sell essential goods like groceries, others lost potential customers who cut down on luxury spending because of decreased or lost income or fear of losing their job. To ensure […]

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What Are Cloud Services and How Do They Help Business?

The concept of a cloud has firmly entered the lives of ordinary people. The need for local hard drives and other storage devices is no longer important. Business owners are increasingly turning to cloud providers to deploy or migrate their IT resources. In this article, we will explain what cloud services are, and how they […]

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10 Useful Online Small Business Management Tools

Whether you run a small business or a major corporation, you will know that with so much going on, it is difficult to keep things from turning to chaos. However, there are some great business management tools that make a huge difference to the running of your business. Some make life so much easier and […]

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5 Need-to-Know Fleet Maintenance Best Practices

If your business relies on a fleet of vehicles in any capacity, naturally, you need to ensure your fleet is properly maintained. Effective fleet maintenance can help you save money, limit downtimes, better serve your customers, and guard against accidents. That’s why it’s important to not only leverage an effective fleet management solution, but to […]

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Authority Bias in Marketing

American social psychologist Stanley Milgram conducted a series of controversial experiments in the 1960s that studied the impact of authority on the obedience of his subjects. Milgram postulated that human beings have a “deep-seated duty” to authority and tend to comply when requested by an authority figure. He called it “authority bias.” While the results […]

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The Benefits and Adoption of Cloud Computing in Supply Chain Activities (2021)

Even great products or services fail to save businesses if you don’t reach customers on time. It is where supply chain activities come in. Not that the industry always had the best of efficient supply chain systems. There were always some “clouds of doubt” relating to its efficacy. But the good part is, the advent […]

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What Are the Differences between Invoice Financing and Invoice Factoring?

Invoice financing and factoring both provide great solutions for cash flow problems, but they do differ slightly in terms of structure and how payment is collected. So what are the differences and what’s the best option for your business? What’s invoice financing? Invoice financing allows businesses to access funding to help manage cash flow.  Simply […]

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How to Be a Leader, Not Just a Manager

Are you looking to take on a new role managing a team? Or are you looking to hone your leadership skills? Either way, this article provides you with helpful information on how you can be a leader and not just a manager to your team. Have Clear Values Make your values clear from the start […]

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