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BENEFITS OF DOCUMENT
How to Become More Assertive
1. What is Assertiveness
2. the Benefits of Being Assertive
3. the Liberation Cycle of Assertiveness
4. the Various Behavior Patterns
5. Compare Passive, Assertive and Aggressive Behavior
6. the Power of Affirmations
7. the Various Skills for Assertiveness
8. the Process of Disagreeing Gracefully
9. the Four Steps to Saying ‘No'
10. the Body Language while Saying ‘No'
11. the Elements of Assertive Communication
12. the Role of Assertive Words in Assertiveness
13. the Non Verbal Aspects of Assertiveness
14. the Action Plan for Building Assertiveness
Assertiveness is a communication skill that can be taught and the skills of assertive communication effectively learned.
Assertiveness is a method of critical thinking, where an individual speaks up in defense of their views or in light of erroneous information. Assertive people are able to be outspoken and analyze information and point out areas of information lacking substance, details or evidence. Assertiveness supports creative thinking and effective communication.
The level of assertiveness demonstrated in any human community is a factor of social and cultural practices at the time of inquiry. These factors can evolve with time and may vary from a community to another one.
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Source: Best Practices in Soft Skills PowerPoint Slides: How to Become More Assertive PowerPoint (PPTX) Presentation, UJ Consulting
ABOUT THE AUTHOR: UJ CONSULTING
Untung Juanto ST., MM. Founder of UJ Consulting. He is professionally experienced business and management consultant in several local and multinational companies. [read more] He has an experience in managing an effective and efficient company with various approach methods adapted to different industries because He had a career from the lower management level as Supervisor before finally being at the top management level. His Top Management experience started from the position of General Manager, VP Operation, HR Director and Business Development Director
He completed his undergraduate education majoring in Architecture at Diponegoro University, Semarang, Central Java, Indonesia. After that, He continued to Master of Management level majoring in Human Resource Management with cum laude predicate with a GPA of 3.94 at Mercubuana University, Jakarta, Indonesia.
His last work experience as Deputy President Director at Hutahaean Group in charge of 14 business units engaged in various industries including CPO Production, Oil Palm Plantation, Cassava Plantation, Tapioca flour production, 4 and 5 star hotels, waterparks, golf courses and housing with a total of employees more than 3,000 employees.
His biggest achievement was in 2021 when He served as Deputy President Director at Hutahaean Group Indonesia by increasing the company's revenue from IDR 700 billion to IDR 1.1 trillion (y/y) and increasing the profit margin by more than 20%. Doing a turn around on business units that have lost in the last 5 years become profits. In addition, He have also succeeded in creating an efficient and effective management system by redesigning the Business Process Management (BPM), reviewing Standard Operating Procedures (SOP) and Work Instructions and compiling the appropriate Key Performance Indicator Management (KPIM) to increase employee productivity.
He is currently active as a part-time business and management consultant (online) at Enquire Corp. and Flevy Corp. In addition, He also teach part-time at several universities for courses in strategic management, human resource management, project management, entrepreneurship and business.
UJ Consulting has published 170 additional documents on Flevy.
File Type: PowerPoint (pptx)
File Size: 2.6 MB
Number of Slides: 70 (includes cover, transition, & marketing slides)
Related Topic(s): Soft Skills
This business document is categorized under the function(s): Corporate Communications Organization, Change, & HR
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Sep 3, 2022
Most recent version published: Sep 5, 2022
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