Technological innovation and intensifying competition are forcing leaders to rethink how they use Key Performance Indicators (KPIs) to manage and direct organizations. Digitization has reinforced the importance of Key Performance Indicators not only in enhancing employee performance but driving the overall organizational productivity. The role of KPIs is becoming more dynamic. KPIs are getting demonstrably […]
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An Intro to Strategic Key Performance Indicators (KPIs): The KPI Virtuous Cycle
Objectives and Key Results (OKR): Your Management Strategy to Achieving That Goal
Peter Drucker, one of the first managerial thinkers, introduced MBO or Management by Objectives. This eventually paved the way for the birth of the Objectives and Key Results (OKR) management philosophy. Andy Grove, known as the “Father of OKRs”, introduced the approach to Intel during the 1970s. This was further popularized by John Doer by […]
At What Stage of Growth Is Your Organization?
In a previous article I wrote (How Do We Understand the Growth Maturity of Our Organization?), we discussed the 5 dimensions of organizational maturity: 1. Age of the Organization 2. Size of the Organization 3. Stages of “Evolution” 4. Stages of “Revolution” 5. Growth Rate of the Industry Let’s take this concept further and see […]
A Startling Fact about Analytics-driven Organizations
Enterprises invest in Analytics to improve Decision Making and outcomes across the business. This is from Product Strategy and Innovation to Supply Chain Management, Customer Experience, and Risk Management. Yet, many executives are not yet seeing the results of their Analytics initiatives and investments. Every organization putting on investment in Analytics has experienced several stumbling […]
Stop Making Unreliable Human Judgments: The Science of Strategic Decision Making
Human judgment can be unreliable as these are all susceptible to errors. In Strategy Development, organizations make a lot of strategic decisions. These strategic decisions share a common feature: they are evaluative judgments. In making these tough calls, a large amount of complex information must be weighed down and evaluated. While some management decisions are […]
How Do We Understand the Growth Maturity of Our Organization?
All organizations mature and change over time. If we look at a startup and then a large enterprise, we can see just how drastic the changes are–and they are across all facets of organizational practices. This includes management focus, management style, organizational structure, strategy development, etc. However, from a week-to-week, month-to-month, oftentimes even year-to-year basis, […]
How Do We Drive Growth during Uncertain, Turbulent Markets?
Over the years, hundreds of frameworks around Strategy Development have been developed. Each offers its benefits and drawbacks; and is optimal for certain competitive and organizational situations. When looking to drive growth amidst uncertain, turbulent times, Capabilities-Driven Strategy (CDS) is the framework of choice. As the name suggests, CDS is all about developing sustainable business […]
4 Connected Customer Strategies to Create a Superior Customer Experience
With startups ready to disrupt traditional players, established firms need to form an even stronger bond with their customers instead of waiting for customers to reach out to them. The traditional Customer Experience model—referred to as the “acquire what we make” model—is characterized by occasional interaction between the companies and the customers, once a customer […]
Where and How Does Digital Transformation Actually Create Value?
Most would agree there is tremendous potential for Digital Transformation initiatives to drive value within the organization. However, when we dig a little deeper, people may struggle in answering some basic, qualifying questions… How do our Digital Transformation initiatives drive value? (And, how much value?) Exactly where within the organization is the value coming from? […]
How Do We Drive Breakout Growth through Business Model Innovation (BMI)?
As core markets become saturated with new entrants and products, we find it more and more difficult to grow the core. In fact, the average growth rate in the core business is often less than half of the non-core areas. We find traditional approaches that have historically driven growth are reaching points of diminishing returns. […]
Modernize Your Board’s Role in M&A and Achieve the Greatest Deals
Many large corporations depend on M&A for growth and executives can boost the value that deals create. But poorly executed M&A can saddle investors with weak returns on capital for details. In fact, the margin between success and failure is slim. Many Boards are reluctant to cross the line between governance and management. The level […]
The 4 Tactics our Board Should Adopt for a Long-term, Strategic Mindset
When things go wrong on a grand scale, often we direct our attention to the role of the Board. Debate exudes and often gets heated up and intensifies. This often happens when the Board spends more time looking in the rearview mirror and not enough scanning the road ahead. When this happens, governance suffers. Often, […]