Edwards Deming described the purpose of an organization in New Economics, on page 51, as: “The aim proposed here for any organization is for everybody to gain–stockholders, employees, suppliers, customers, community, the environment–over the long term.” Like so much of what Deming said, that makes sense to me. It is my sense the “conventional wisdom” […]
About Enrique Suarez
Enrique Saurez is an international strategy consultant, a professor, and an advisor at the Harvard Innovation Lab. He is an expert on the Delta Model Framework, an innovative growth strategy framework for small and midsize businesses. You can learn more about Enrique and see his Delta Modal training materials here on Flevy.Author Archive | Enrique Suarez
Who Is the Customer and Why Are They Different?
Editor’s Note: The author is an expert and practitioner of the growth strategy framework, Delta Model. The Delta Model is based on the teachings of MIT professors Dean Wilde and Arnoldo Hax. It aims to change your strategic thinking, identify new sources of revenue, and transform your overall organization. This article is based on the business principles taught […]
What Is Dignity?
Editor’s Note: The author is an expert and practitioner of the growth strategy framework, Delta Model. The Delta Model is based on the teachings of MIT professors Dean Wilde and Arnoldo Hax. It aims to change your strategic thinking, identify new sources of revenue, and transform your overall organization. This article is based on the business principles taught […]