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Flevy Management Insights Q&A
What are the common pitfalls or challenges organizations face when implementing Obeya, and how can they be overcome?


This article provides a detailed response to: What are the common pitfalls or challenges organizations face when implementing Obeya, and how can they be overcome? For a comprehensive understanding of Obeya, we also include relevant case studies for further reading and links to Obeya best practice resources.

TLDR Implementing Obeya faces challenges like lack of understanding and commitment, physical and technological barriers, and integration with existing processes, which can be overcome by leadership buy-in, leveraging digital tools for virtual collaboration, and aligning with organizational goals and workflows.

Reading time: 4 minutes


Obeya, a term originating from the Japanese word for "big room," is a Lean management approach that fosters real-time communication and decision-making. By bringing team members together in a physical or virtual space filled with visual management tools, Obeya aims to enhance alignment, transparency, and collaboration across an organization. Despite its proven effectiveness in Operational Excellence and Strategic Planning, organizations often encounter several pitfalls when implementing Obeya. Understanding these challenges and how to overcome them is crucial for businesses aiming to leverage Obeya for improved performance and innovation.

Understanding and Commitment Issues

One of the primary challenges organizations face when implementing Obeya is a lack of understanding and commitment from all levels of the organization. This approach requires a cultural shift towards transparency and open communication, which can be a significant change for many organizations. Without a clear understanding of the benefits and principles of Obeya, teams may view it as just another management fad, leading to half-hearted participation and eventual abandonment of the practice.

To overcome this challenge, it's essential to start with comprehensive training and education about the Obeya principles and benefits. Leadership must be fully committed and actively participate in the Obeya process to set an example for the rest of the organization. According to McKinsey & Co., leadership involvement in transformation initiatives can more than double the chances of success. Engaging employees through workshops and interactive sessions can help demystify Obeya and build a strong foundation for its implementation.

Real-world examples of successful Obeya implementation often highlight the importance of leadership buy-in. For instance, Toyota, where the Obeya concept originated, emphasizes the role of leaders not just as supervisors, but as active participants in problem-solving and decision-making processes. This approach ensures that the implementation of Obeya is not just a top-down directive but a shared organizational journey.

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Physical and Technological Barriers

Another significant challenge is the physical and technological barriers to implementing Obeya. In traditional office environments, finding or creating a large, dedicated space for Obeya can be difficult. Additionally, with the rise of remote work, organizations must find ways to replicate the Obeya experience in a virtual environment, which can be challenging due to technology limitations or resistance to change.

To address these challenges, organizations can start by reimagining their use of existing spaces or adopting flexible workspace solutions. For virtual teams, leveraging digital collaboration tools that offer real-time communication and visual management features is crucial. According to Gartner, by 2022, 72% of knowledge workers will be working remotely. This trend underscores the importance of investing in technology that supports virtual collaboration, making the implementation of virtual Obeya rooms not just a possibility but a necessity for future-proofing the organization.

Companies like IBM and Google have successfully implemented virtual Obeya rooms, utilizing a combination of project management software, digital whiteboards, and video conferencing tools to create an immersive and interactive environment. These examples demonstrate that with the right technology and a willingness to adapt, the benefits of Obeya can be realized in both physical and virtual settings.

Explore related management topics: Project Management Visual Management Virtual Teams Remote Work

Integration with Existing Processes

Integrating Obeya with existing processes and systems can also pose a challenge. Many organizations have entrenched ways of working, and introducing a new approach like Obeya can disrupt these established routines. Without careful planning and integration, Obeya can become an isolated practice that fails to impact the broader organizational performance.

To ensure successful integration, organizations should conduct a thorough analysis of existing processes and identify areas where Obeya can add the most value. This might involve aligning Obeya sessions with strategic planning cycles, project management methodologies, or performance management systems. By embedding Obeya into the fabric of the organization, it becomes a natural extension of existing practices rather than a standalone initiative.

An example of successful integration can be seen in how the Dutch healthcare organization Buurtzorg integrated Obeya into its self-managed team structure. By using Obeya sessions to facilitate strategic discussions and decision-making, Buurtzorg enhanced its agile working model, leading to improved patient care and employee satisfaction. This case illustrates the importance of aligning Obeya with organizational goals and existing workflows to fully harness its potential.

Implementing Obeya requires a thoughtful approach that addresses cultural, physical, and procedural challenges. By ensuring leadership commitment, leveraging technology for virtual collaboration, and integrating Obeya with existing processes, organizations can overcome these pitfalls and realize the full benefits of this powerful Lean management tool.

Explore related management topics: Strategic Planning Performance Management Lean Management Agile

Best Practices in Obeya

Here are best practices relevant to Obeya from the Flevy Marketplace. View all our Obeya materials here.

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Explore all of our best practices in: Obeya

Obeya Case Studies

For a practical understanding of Obeya, take a look at these case studies.

Strategic Obeya Integration for a Semiconductor Manufacturer

Scenario: A semiconductor firm operating in the competitive Asian market is struggling with cross-functional team alignment within its Obeya room.

Read Full Case Study

Maritime Fleet Modernization & Digitalization

Scenario: The company is a mid-sized maritime shipping firm struggling with outdated fleet management systems.

Read Full Case Study

Operational Excellence for Maritime Shipping Firm in Asia-Pacific

Scenario: A maritime shipping company in the Asia-Pacific region is struggling with its Obeya room efficiency.

Read Full Case Study

Obeya Deployment in Life Sciences for Enhanced Collaboration

Scenario: The organization in question operates within the life sciences industry, specializing in biotechnological advancements.

Read Full Case Study

AgriTech Operational Excellence Initiative in Precision Farming

Scenario: The organization is a leader in the precision agriculture industry, leveraging advanced technologies to increase crop yield and optimize resource use.

Read Full Case Study

Obeya Implementation and Improvement for a Global Technology Company

Scenario: A multinational technology company is struggling with the implementation and optimization of its Obeya.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

In what ways can Obeya be tailored to fit non-manufacturing sectors such as services or technology?
Adapting Obeya for non-manufacturing sectors involves tailoring its focus on collaboration, transparency, and agility to improve decision-making, operational efficiency, and innovation in service and technology organizations. [Read full explanation]
What emerging technologies are shaping the future of Obeya rooms and their functionalities?
Emerging technologies like AR, VR, Advanced Data Analytics, AI, and improved Collaboration and Communication Technologies are transforming Obeya rooms into dynamic, efficient tools for Strategic Planning and Project Management. [Read full explanation]
What metrics or KPIs are most effective for measuring the success of an Obeya implementation?
Maximize Operational Excellence with Obeya: Measure success through Project Completion Time, Budget Adherence, Quality of Deliverables, Cycle Time reduction, and enhanced Stakeholder Satisfaction for strategic business transformation. [Read full explanation]
How can Lean Management principles be applied within an Obeya to streamline processes and improve efficiency?
Integrating Lean Management in an Obeya improves efficiency through Visual Management, Continuous Improvement Cycles, and enhanced Collaboration and Cross-Functional Teamwork, fostering Operational Excellence. [Read full explanation]
What role does Obeya play in enhancing cross-functional collaboration in large organizations?
Obeya, rooted in Lean management, is a strategy for improving cross-functional collaboration in large organizations by providing a centralized space for problem-solving, decision-making, and strategy alignment, leading to Operational Excellence and Agile transformation. [Read full explanation]
How is the concept of Obeya evolving to meet the challenges of digital transformation in businesses?
The evolution of Obeya into Digital Obeya rooms addresses the challenges of Digital Transformation by leveraging digital tools for enhanced collaboration, strategic alignment, and decision-making in a dispersed workforce. [Read full explanation]
Can Obeya principles be integrated with agile methodologies, and if so, how?
Integrating Obeya principles with Agile methodologies improves collaboration, transparency, and efficiency in project management, leveraging visual management and cross-functional teamwork for superior outcomes. [Read full explanation]
What are the best practices for integrating Obeya with Visual Workplace to enhance operational visibility?
Effective integration of Obeya and Visual Workplace involves aligning with Strategic Objectives, fostering Cross-Functional Collaboration, and leveraging Technology for real-time data, driving Operational Excellence and strategic goal achievement. [Read full explanation]

Source: Executive Q&A: Obeya Questions, Flevy Management Insights, 2024


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