COVID-19 has taken the world by a storm. Financial markets, manufacturing, services, and tourism have been hit hard. In fact, it has also changed the way we work, communicate, interact, and shop more than any other disruption in the decade. As a result, there have been key changes in Consumer Behavior. There is a growing […]
Tag Archives | digital transformation
The Post-pandemic Organization: Does COVID-19 Level the Playing Field?
In the post 9-11 world, we saw organizations focus on Business Continuity. In the post-pandemic world, organizations will supplement Business Continuity with an emphasis on Business Resilience. This distinction may seem subtle, but it’s actually substantial. After 9-11, organizations recognized the threat of unforeseen disasters and engaged in BC/DR efforts. BC seeks to answer the question: in the […]
First Law of Digital Transformation: 3 Core Elements to Manage Digital Change
Gordon Moore, Intel co-founder, observed that the number of transistors in a dense integrated circuit doubles about every two years. He projected that this rate of growth would continue for at least another decade. His observation, termed the “Moore’s Law,” has correctly predicted the pace of innovation for several decades and guided strategic planning and […]
Developing an Innovation Mindset: Investing on Technology is Never Enough
Organizations today are spending money on the latest technologies and working hard to solve problems as they arise. Yet, sad to say, this is simply not enough. Today, to get on top of today’s fiercely competitive business environment, organizations need to take a strategic move: Develop an Innovation Mindset. What is an Innovation Mindset? What […]
I Ain’t Blue, I am Different: The Innovation Leadership Mindset
Today’s C-suite is making a significant investment in new technologies. Yet, it is failing to achieve full value. Technologies are being deployed in pockets or silos without a Strategy for scaling the Innovation from these technologies across the enterprise. Unable to scale their Innovation, organizations are not realizing the full benefits of their technology investments. […]
Putting the Analytics Transformation into Our Digital Transformation
The huge benefits and insights derived from Big Data and Analytics is now accepted broadly across all industries. Analytics-driven decision making extends beyond corporate business decisions down to even tactical decisions in sports. As such, organizations are investing heavily in Analytics technologies and incorporating Analytics Transformation into their Digital Transformation efforts. Unfortunately, the experience and […]
When Creating Key Performance Indicators (KPIs), What Areas Should We Focus On?
Creating a culture that measures productivity objectively is a sensitive matter. Key Performance Indicators (KPIs) are being employed extensively by organizations across the globe to monitor and track performance. KPIs provide valuable metadata to improve top-down and bottom-up vertical efficiency. Analytics-driven firms are aware that KPIs are much more than a tool to evaluate performance. […]
Where and How Does Digital Transformation Actually Create Value?
Most would agree there is tremendous potential for Digital Transformation initiatives to drive value within the organization. However, when we dig a little deeper, people may struggle in answering some basic, qualifying questions… How do our Digital Transformation initiatives drive value? (And, how much value?) Exactly where within the organization is the value coming from? […]
How to Use Leavitt’s Diamond to Achieve Change
“The only thing that is constant is Change.” – Heraclitus An epidemic of change is happening globally–reengineering, restructuring, and revamping! Workplaces seem to be launching one change initiative after another. Digital Transformation is happening everywhere. Yet, the hard truth is that many change initiatives fail. Change Management initiatives fail because of the way organizations view change. […]
What Should Constitute Your Omni-channel Customer Journey Design?
Businesses are getting increasingly complex and so are customers’ expectations. Digital organizations are digitizing their critical Customer Journeys at scale to outperform competition. These organizations are using Digitization to create streamlined journeys, which result in more agile IT units, quick delivery of new products, and improved Customer Experiences and Engagement. But before embarking on digitization […]
Advancing Digital Transformation in the Highest Form: The Next-gen Operating Model
Companies often know where they want to go when it comes to Strategy Development. Companies want to be more agile, quicker to react, and more effective. They want to deliver great customer experience, take advantage of new technologies to cut costs, improve quality and transparency, and build value. Yet, while most companies are trying to […]
Making it Right the First Time: The Road to Operating Model Transformation
Lean Management plays a significant role in putting in place processes, capabilities, and tools to improve how businesses operate. But, the Digital Age has increased both the opportunities for businesses who know how to react and the difficulty of getting it right. Tasks performed by humans are now more complex be it accessing information in […]
