In the era of the Fourth Industrial Revolution, we are approaching the age of automation. Together with this is the impending penetration of digital technology into the labor force which can threaten to destabilize crucial aspects of how employees work by. This can undermine the stability companies depend on to be agile. With the coming […]
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The 6 Core Capabilities of a Customer-centric Organization: Your Ammunition to Winning a Highly Demanding Customer
Today’s customers are better informed, better connected, and more demanding than ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of the customer agenda is essential. In fact, global leaders of successful businesses recognize that creating a customer-centric, digitally-transformed business is a top priority. In this age of digital disruption, […]
In today’s business environment, learning and knowledge have become key success factors internationally and intangible resources are of vital importance. The struggle between competing firms has moved from tangible resources to intangible resources where knowledge and the ability to use knowledge have crucial roles. Organizations are becoming more global, multilingual, and multicultural with people being […]
Information Technology works best when it is tied tightly to our company’s overall business goals. On the other hand, business unit executives have remained doubtful about IT’s ability to support them in creating value. Despite the best intentions of managers of both sides, companies continue to struggle to integrate IT systems and to determine whether […]
“Knowledge has power because it controls access to opportunity and advancement.” – Peter Drucker The 21st century is undoubtedly the century of knowledge. The everyday usage of available advanced information and business technologies, and internet in business activities just show how rampant corporations are engaged in information exchange and Knowledge Management. In the light of […]
The Retail industry is under constant pressure by low margins and ever-increasing rivalry. Weak consumer spending; saturated markets; increased consumers demands for service and lower prices; and intense competition has put significant strain on retail bottom lines and growth avenues. Thus, Retail Strategy must evolve to accommodate these market changes. Such low margins force the […]
The pace of digital disruption is putting even large corporations at risk of closure. Startups are using disruption to their benefit by embracing robust approaches and creating unique business models. This intense competition and disruption warrants organizations to keep evolving in order to thrive. They can do this by creating cutting-edge systems and software, adopting […]
Operating a Matrix Organization can be a challenging task. Complex geographical structures, cultural barriers, functional divides, conflicting barriers, and management silos abound. Matrices are often necessary though this may create uncomfortable ambiguity for employees. Most employees in Matrix Organizations are found to be not terribly engaged with their jobs. Engagement is defined as involvement in and […]
With the advent of the Internet of Things (IoT), competition has become a different ball game. IoT will soon become a differentiating factor in competition. In fact, IoT is one of the driving emerging technologies behind the Fourth Industrial Revolution. Senior Leaders and Board Members are now required to take a systems approach. This system […]
The Matrix Organizational structure has a great influence on Project Management. The Matrix has evolved to fill the need of an organization to deal with great project size and complexity. This has increased organizational complexity. However, it has also greatly added to the versatility and effectiveness of Project Management. The Matrix has permitted Project Management […]
At the heart of the operation of the Matrix Organization is the “Balance of Power” between the Project Manager and Functional Management. Yet, even if there is Balance of Power, the question as to who is the real boss remains to be asked. Theoretically, it should be possible to divide the authority and responsibility equally […]
We are living in a Digital Age. A robust Digital Transformation Strategy is today’s organization’s corporate armaments in remaining competitive. Organizations that have excelled in Digital Transformation have one thing in common that distinguish them from the rest: their mastery of the 4 critical Business Ecosystems. Customer Solutions Ecosystem Operations Ecosystem Technology Ecosystem People Ecosystem […]
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