Flevy Management Insights Q&A

What are table stakes in business?

     David Tang    |    Competitive Advantage


This article provides a detailed response to: What are table stakes in business? For a comprehensive understanding of Competitive Advantage, we also include relevant case studies for further reading and links to Competitive Advantage best practice resources.

TLDR Table stakes are the essential baseline requirements an organization must meet to compete effectively in its market.

Reading time: 4 minutes

Before we begin, let's review some important management concepts, as they relate to this question.

What does Table Stakes mean?
What does Market Analysis mean?
What does Customer Engagement mean?
What does Strategic Planning mean?


Understanding what are table stakes in business is crucial for any C-level executive aiming to navigate the complexities of today’s market dynamics. The term "table stakes" originates from poker, where it refers to the minimum amount required to play. In the business context, it translates to the essential elements or baseline requirements an organization must meet to compete in a given market. These are not the factors that will differentiate an organization from its competitors but rather the prerequisites for just being in the game.

For instance, in the digital age, having a functional website and a social media presence might be considered table stakes for most industries. This doesn't guarantee success but failing to meet these expectations can significantly hinder an organization's ability to compete. Similarly, compliance with regulatory standards, basic customer service capabilities, and efficient supply chain operations are other examples of table stakes in various sectors. They form a framework or a template upon which more strategic initiatives can be built.

It's important to note that what constitutes table stakes can evolve over time as industry standards and customer expectations change. A few years ago, having an e-commerce option was a competitive differentiator for many retailers; today, it's a basic customer expectation. Consulting firms such as McKinsey and Accenture have emphasized the importance of continuously reassessing and updating an organization's understanding of table stakes in line with digital transformation and market trends.

Identifying Your Table Stakes

To identify the table stakes in your industry, start by conducting a thorough market analysis. This involves understanding customer expectations, regulatory requirements, and the baseline offerings of your competitors. Consulting firms often use frameworks and templates to systematically analyze these factors, providing a clear overview of the non-negotiables in your sector.

Another effective strategy is engaging with customers directly through surveys, focus groups, or one-on-one interviews. This direct feedback can offer invaluable insights into what your target market considers the minimum acceptable product or service offering. Remember, the goal is to identify the must-haves, not the nice-to-haves.

Lastly, benchmarking against industry leaders can offer a clear picture of the table stakes. Look for patterns in the offerings of the top performers in your industry. If all leading organizations have a certain feature, service, or capability, it's likely a table stake. However, be cautious not to confuse differentiation strategies of these leaders with basic industry requirements.

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Strategically Leveraging Table Stakes

Once you've identified the table stakes, the next step is to ensure your organization not only meets but exceeds these foundational requirements wherever possible. This doesn't mean turning every table stake into a differentiation point but rather ensuring that your baseline is solid and reliable. For example, if timely customer service is a table stake in your industry, aim for not just timely but exceptional customer service.

Incorporating technology can often help in meeting and exceeding these table stakes more efficiently. Automation, AI, and data analytics are tools that can enhance operational efficiency, customer service, and compliance, ensuring that your organization meets the basic requirements more effectively than competitors.

Finally, it's crucial to communicate your adherence to these table stakes through your marketing efforts. Highlighting how your organization meets and exceeds these basic requirements can reassure potential customers that you're a viable player in the market. This is where strategic planning and performance management come into play, ensuring that your organization's efforts in meeting table stakes are recognized and valued by your target market. Understanding and strategically managing table stakes is essential for any organization looking to remain competitive in today's fast-paced business environment. By identifying, meeting, and exceeding these baseline requirements, organizations can ensure they are positioned not just to compete but to thrive.

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Related Questions

Here are our additional questions you may be interested in.

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Organizations can maintain agility, drive Innovation, and achieve Operational Excellence by integrating customer feedback into Strategic Planning, co-creating solutions, and streamlining processes to meet market needs. [Read full explanation]
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Sustainability is transforming Competitive Strategies by embedding into Strategic Planning, Operational Excellence, and Innovation, driving growth, differentiation, and long-term resilience in businesses. [Read full explanation]
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The rise of AI is transforming industries by revolutionizing Strategic Planning, Operational Excellence, and Customer Experience, making its integration a strategic imperative for long-term success. [Read full explanation]
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David Tang, New York

Strategy & Operations, Digital Transformation, Management Consulting

This Q&A article was reviewed by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.

To cite this article, please use:

Source: "What are table stakes in business?," Flevy Management Insights, David Tang, 2025




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