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Guide to Delivering Best-in-Class Customer Care   78-slide PPT PowerPoint presentation (PPT)
$69.00

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Guide to Delivering Best-in-Class Customer Care (PowerPoint PPT)

File Type: 78-slide PPT PowerPoint presentation (PPT)

#3 in Customer Service $69.00

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BENEFITS OF DOCUMENT

  1. Best practices in delivering world-class customer care
  2. Example performance of top performers
  3. Industry case examples

DESCRIPTION

This product (Guide to Delivering Best-in-Class Customer Care) is a 78-slide PPT PowerPoint presentation (PPT), which you can download immediately upon purchase.

This document is a collection of best practices in delivering world-class customer care. The document is organized across the four performance dimensions: cost, revenue, customer satisfaction infrastructure, and frontline performance. It includes example performance of top performers , as well as supporting industry case examples.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Service, Customer Care PowerPoint Slides: Guide to Delivering Best-in-Class Customer Care PowerPoint (PPT) Presentation, P-Square Partners


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OVERVIEW

File Type: PowerPoint ppt (PPT)
File Size: 8.2 MB
Number of Slides: 78 (includes cover and all slides)

ABOUT THE AUTHOR

Additional documents from author: 11

P-Square Partners is a team of professionals with experience working for tier-1 management consulting firms and leading investment banks.

We have served major companies around the globe and helped their leaders make strategic decisions.

Our goal is to design and develop high quality documents to share the best practice from world leading companies.

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