Flevy Management Insights Q&A
How is the rise of mental health awareness influencing leadership styles and talent management practices?


This article provides a detailed response to: How is the rise of mental health awareness influencing leadership styles and talent management practices? For a comprehensive understanding of Talent Management, we also include relevant case studies for further reading and links to Talent Management best practice resources.

TLDR The rise of mental health awareness is transforming Leadership Styles to be more empathetic and Talent Management practices to prioritize mental health support, boosting organizational performance and employee well-being.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Empathetic Leadership mean?
What does Mental Health Integration in Talent Management mean?
What does Flexible Work Arrangements mean?
What does Holistic Performance Management mean?


The rise of mental health awareness is significantly reshaping leadership styles and talent management practices within organizations. As mental health becomes a central focus, leaders are adapting to more empathetic, understanding, and flexible leadership styles. This shift is not only improving workplace culture but also enhancing productivity, employee retention, and overall organizational performance. In the realm of talent management, practices are evolving to prioritize mental health support, creating a more inclusive and supportive work environment. This transformation is driven by a deeper understanding of the impact of mental health on employee well-being and organizational success.

Impact on Leadership Styles

Leadership styles are evolving in response to the increased emphasis on mental health. Traditional leadership models, characterized by a top-down approach, are being replaced by more inclusive and empathetic styles. Leaders are now expected to demonstrate emotional intelligence, actively listen to their employees, and provide support for mental health challenges. This shift is not only a moral imperative but also a strategic one. According to McKinsey, organizations with leaders who exhibit high levels of emotional intelligence are more likely to outperform their competitors in terms of profitability and employee satisfaction. These leaders are adept at recognizing the signs of mental health struggles and are proactive in addressing them, fostering a culture of openness and trust.

Furthermore, the role of leaders in promoting mental health awareness has become more pronounced. Leaders are now acting as champions of mental health, encouraging open conversations, and reducing the stigma associated with mental health issues. This leadership approach aligns with findings from Deloitte, which suggest that organizations that prioritize mental health see a significant reduction in absenteeism and an increase in productivity. By adopting a more compassionate and understanding leadership style, leaders are able to create an environment where employees feel valued and supported.

Lastly, the rise of mental health awareness is prompting leaders to invest in their own mental health. Recognizing that leadership comes with its own set of stresses and challenges, many leaders are now prioritizing self-care and seeking support when needed. This self-awareness not only benefits the leaders themselves but also sets a positive example for their teams, promoting a holistic approach to mental health within the organization.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Evolution of Talent Management Practices

Talent management practices are undergoing a transformation, with a growing emphasis on mental health support. Organizations are increasingly incorporating mental health considerations into their talent management strategies, recognizing the link between employee well-being and organizational performance. For instance, companies are now offering mental health days, access to counseling services, and training for managers to recognize and support mental health issues. According to a report by PwC, such initiatives not only enhance employee well-being but also contribute to attracting and retaining top talent, as today's workforce increasingly values employers who prioritize mental health.

In addition to providing support services, organizations are reevaluating their work policies to promote a better work-life balance. Flexible working hours, remote work options, and policies that discourage after-hours work are becoming more common. These changes reflect an understanding that overwork and stress are major contributors to mental health issues. Gartner's research highlights that flexible work arrangements can lead to a 45% increase in employee engagement, underscoring the importance of such policies in talent management.

Moreover, the approach to performance management is shifting to include mental health considerations. Rather than solely focusing on outcomes, organizations are adopting a more holistic view that considers the employee's mental health and well-being. Performance reviews are increasingly including discussions about workload, stress levels, and work-life balance. This approach not only helps identify potential mental health issues before they escalate but also reinforces the organization's commitment to supporting employee well-being. By integrating mental health into performance management, organizations are able to foster a more supportive and productive work environment.

Real-World Examples

Several leading organizations are exemplifying how to effectively integrate mental health awareness into leadership and talent management. For example, Google has implemented various mental health initiatives, such as offering employee access to confidential mental health coaching and counseling services. Google's proactive approach to mental health demonstrates an understanding of the critical link between employee well-being and organizational success.

Similarly, Starbucks has made headlines by offering all its employees and their families free access to therapy sessions. This bold move not only supports the mental health of their workforce but also sets a new standard for corporate responsibility in mental health.

Lastly, Salesforce stands out for its emphasis on employee wellness. The company has introduced "Wellbeing Days," days off specifically designated for mental health and relaxation. Salesforce's approach highlights the importance of rest and mental health in maintaining productivity and engagement.

The rise of mental health awareness is fundamentally changing how leaders lead and how organizations manage talent. By adopting more empathetic leadership styles and integrating mental health support into talent management practices, organizations are not only enhancing the well-being of their employees but also setting themselves up for greater success in an increasingly complex and challenging business environment.

Best Practices in Talent Management

Here are best practices relevant to Talent Management from the Flevy Marketplace. View all our Talent Management materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Talent Management

Talent Management Case Studies

For a practical understanding of Talent Management, take a look at these case studies.

HR Strategic Revamp for a Global Cosmetics Brand

Scenario: The company is a high-end cosmetics brand that has seen rapid international expansion over the past 18 months.

Read Full Case Study

Talent Acquisition Strategy for Biotech Firm in North America

Scenario: A mid-sized biotech company in North America is struggling to attract and retain top talent in a highly competitive market.

Read Full Case Study

Strategic HR Transformation for Ecommerce in Competitive Digital Market

Scenario: A rapidly growing ecommerce firm in the digital retail space is facing challenges in attracting, retaining, and developing top talent amid an increasingly competitive market.

Read Full Case Study

Talent Strategy Overhaul for Semiconductor Manufacturer in High-Tech Sector

Scenario: A leading semiconductor manufacturing firm in the high-tech sector is striving to align its workforce capabilities with the rapidly evolving market demands.

Read Full Case Study

Supply Chain Optimization Strategy for Apparel Retailer in North America

Scenario: The company, a leading apparel retailer in North America, is facing significant challenges in its supply chain operations, directly impacting its HR strategy.

Read Full Case Study

Talent Management Optimization for a Global Tech Firm

Scenario: A global technology firm is struggling with high employee turnover and low engagement scores.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What strategies can organizations employ to ensure diversity, equity, and inclusion (DEI) are effectively integrated into remote work policies?
Organizations can integrate DEI into remote work policies through inclusive policy design, leveraging technology for accessibility and fairness, and fostering a culture of inclusion and belonging, ensuring all employees feel valued and can thrive regardless of location. [Read full explanation]
In what ways can technology be leveraged to enhance the employee experience, particularly in terms of mental health and well-being support?
Technology enhances employee mental health support through personalized well-being platforms, VR for stress management, and data analytics for proactive interventions, fostering a supportive and resilient workforce. [Read full explanation]
How can leadership development programs be tailored to better prepare leaders for managing a diverse and inclusive workforce?
Leadership development programs should incorporate D&I education, personalized strategies, experiential learning, continuous updates, and focus on measurement and reinforcement to effectively prepare leaders for managing a diverse and inclusive workforce. [Read full explanation]
What role does data analytics play in enhancing Talent Management decision-making in the current business environment?
Data Analytics revolutionizes Talent Management by improving hiring quality, enhancing employee engagement, and optimizing L&D, ensuring strategic, informed decisions for future workforce planning. [Read full explanation]
What role does data analytics play in enhancing the effectiveness of talent management strategies in the current business environment?
Data analytics enhances Talent Management by informing decision-making in Recruitment, Performance Management, Employee Retention, and Succession Planning, leading to improved hiring quality, personalized performance goals, higher retention rates, and effective leadership transitions. [Read full explanation]
How is the gig economy changing Talent Management strategies for both short-term and long-term workforce planning?
The gig economy is transforming Talent Management by necessitating more agile, strategic workforce planning, integrating technology for efficiency, and fostering a culture that values gig workers for operational excellence and innovation. [Read full explanation]

Source: Executive Q&A: Talent Management Questions, Flevy Management Insights, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.