Flevy Management Insights Q&A

How do you exhibit leadership essentials and core values at Accenture?

     Joseph Robinson    |    Corporate Culture


This article provides a detailed response to: How do you exhibit leadership essentials and core values at Accenture? For a comprehensive understanding of Corporate Culture, we also include relevant case studies for further reading and links to Corporate Culture best practice resources.

TLDR Exhibiting leadership at Accenture involves Strategic Planning, Innovation, Operational Excellence, and fostering an inclusive Culture to drive high performance and client-centricity.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they relate to this question.

What does Leadership Essentials mean?
What does Client-Centricity mean?
What does Operational Excellence mean?
What does Diversity and Inclusion mean?


Exhibiting leadership essentials and core values at Accenture involves a strategic alignment of personal actions with the organization's overarching framework for success. This framework, deeply embedded in the culture of Accenture, emphasizes the importance of leading by example, fostering innovation, and maintaining a commitment to excellence. For C-level executives, understanding and applying this framework is crucial for driving the organization forward in a competitive consulting landscape. It's about more than just adhering to a set of principles; it's about embodying the values that Accenture stands for and inspiring others to do the same.

At the heart of Accenture's leadership essentials is the commitment to delivering high performance. This involves a relentless focus on achieving tangible outcomes for clients through strategic planning, digital transformation, and operational excellence. Leaders at Accenture are expected to not only set ambitious goals but also to mobilize their teams to achieve these objectives efficiently. This requires a deep understanding of the consulting industry, a forward-thinking approach to strategy development, and an unwavering commitment to client satisfaction. By consistently demonstrating these qualities, leaders at Accenture not only contribute to the organization's success but also reinforce its position as a leader in the consulting space.

Another key aspect of exhibiting leadership at Accenture is the emphasis on fostering an inclusive and diverse work environment. This reflects the organization's core value of respect for the individual and is a critical component of its overall success strategy. Leaders are tasked with creating a culture where every voice is heard and valued, and where team members are encouraged to bring their whole selves to work. This approach not only enhances team collaboration and creativity but also aligns with global trends towards more inclusive workplace practices. By prioritizing diversity and inclusion, Accenture leaders not only drive better business outcomes but also contribute to a more equitable and just society.

Framework for Success

Accenture's framework for success is built on a foundation of innovation, client-centricity, and operational excellence. Leaders within the organization are expected to champion these principles in every aspect of their work. This involves continuously seeking out new and better ways of doing things, staying ahead of industry trends, and leveraging technology to drive efficiency and effectiveness. The ability to innovate and adapt is what sets Accenture leaders apart and is a key factor in the organization's ongoing success.

In addition to innovation, client-centricity is another pillar of Accenture's framework for success. Leaders are encouraged to develop deep, meaningful relationships with clients, understanding their unique challenges and working collaboratively to develop customized solutions. This requires a consultative approach, where listening and empathy are as important as technical expertise. By prioritizing the needs and goals of their clients, Accenture leaders ensure that the organization remains a trusted partner in the consulting industry.

Operational excellence is the third cornerstone of Accenture's success framework. Leaders are expected to drive efficiency and effectiveness in all areas of the organization, from project delivery to internal processes. This involves a constant focus on performance management, risk management, and continuous improvement. By maintaining high standards of operational excellence, Accenture leaders ensure that the organization can deliver on its promises to clients and stakeholders, reinforcing its reputation for reliability and quality.

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Real-World Examples

One tangible example of leadership in action at Accenture involves the organization's response to the COVID-19 pandemic. Leaders quickly mobilized to transition thousands of employees to remote work, ensuring continuity of service for clients while prioritizing the health and safety of their teams. This demonstrated not only operational agility but also a deep commitment to the well-being of employees and clients alike.

Another example is Accenture's ongoing commitment to sustainability. Leaders across the organization have championed initiatives aimed at reducing carbon emissions, promoting renewable energy, and supporting sustainable development goals. By integrating sustainability into the core strategy and operations, Accenture leaders are not only addressing pressing global challenges but also setting a positive example for the industry.

In conclusion, exhibiting leadership essentials and core values at Accenture is about more than just following a template or adhering to a set of guidelines. It's about embodying the principles of high performance, innovation, inclusion, and integrity in every decision and action. Leaders who can do this effectively not only drive Accenture's success but also contribute to shaping a better future for the consulting industry and society at large.

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Here are our additional questions you may be interested in.

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Joseph Robinson, New York

Operational Excellence, Management Consulting

This Q&A article was reviewed by Joseph Robinson. Joseph is the VP of Strategy at Flevy with expertise in Corporate Strategy and Operational Excellence. Prior to Flevy, Joseph worked at the Boston Consulting Group. He also has an MBA from MIT Sloan.

It is licensed under CC BY 4.0. You're free to share and adapt with attribution. To cite this article, please use:

Source: "How do you exhibit leadership essentials and core values at Accenture?," Flevy Management Insights, Joseph Robinson, 2025




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