Total Quality Management - Management Audit (PowerPoint PPTX)

The recent global meltdown and recession has put great pressure on the organizations to produce the best quality products at the most affordable prices.

Organizations need to implement Total Quality Management in order to achieve organizational success as well as satisfying the customers so as to make more profit in the business arena.

This document on Quality covers an extensive compilation of topics to help you understand the Total Quality Management Principles. And, It can help develop a basic appreciation of quality concepts related to TQM's goal of continuous improvement.

An ISO audit, basically, means checking to ensure whether you are actually doing what you say you are doing. During an ISO audit, you will verify that the management system is in compliance with the relevant ISO standard and check to ensure that the actions taken to meet the quality objectives of the organization are suitable. Auditing is the onsite verification activity, such as inspection or examination, of a process or quality system, to ensure compliance to requirements. An audit can apply to an entire organization or might be specific to a function, process, or production step.
ISO 19011:2011 is used to carry out first- and second-party audits for risk management systems, quality management systems, energy management systems, safety management systems, health management systems, service management systems, records management systems, disaster management systems, document management systems, food safety management systems, emergency management systems, sustainability management systems, environmental management systems, business continuity management systems, information security management systems, supply chain security management systems, transportation safety management systems, organizational resilience management systems, and occupational health and safety management systems.

This Unit of TQM contains :

• Introduction
• Types of Audit
• Auditing Management Systems guidelines (ISO 19011:2011)
• Role of Certification bodies
• Steps to Certification
• Registration Requirements

This 93-Slide PowerPoint document explains in details the Management Audit (ISO 19011:2011—Guidelines for auditing management systems).
The document is easily customizable and contains many powerful figures, diagrams, ice-breakers, pictures, ... to get the holistic view of the concepts of the Quality Systems.