Framework for Digital Operating Model in Education PPT
This PPT slide, part of the 76-slide Digital Strategy in Higher Education PowerPoint presentation, outlines various opportunities for establishing a digital-enabled operating model within an educational institution. Each opportunity is detailed with a description, maturity gap, in-flight project, and high-priority digital capabilities.
The first opportunity focuses on creating a digital governance model. This model aims to manage and direct the cross-channel student and customer experience at the executive level. It emphasizes the need for a project pipeline that fosters idea sharing and asset reuse, while also ensuring consistency across digital channels through established standards.
Next, the slide addresses the need for a quality assurance program specifically for digital channels. This initiative is essential for maintaining effectiveness and compliance with relevant standards, particularly on the web. It highlights the importance of content governance in this context.
The establishment of a digital team and leadership is another critical opportunity. This involves creating a center of excellence for digital experience, which will set policies, standards, and guidelines. The slide also mentions the importance of defining a digital services catalog for internal users, ensuring clarity in service offerings.
Content delivery is another focal point. The slide suggests designing seamless content across multiple channels, which is crucial for enhancing user experience.
Lastly, the slide discusses the establishment of digital KPIs across teams. This initiative aims to leverage data effectively and ensure that all teams within the institution are aligned in their digital strategies.
Overall, the slide presents a structured approach to enhancing digital capabilities, emphasizing governance, quality assurance, leadership, and performance metrics.
This slide is part of the Digital Strategy in Higher Education PowerPoint presentation.
The Affinity Consulting Partnership is a global powerhouse of experienced consultants, specializing in technology and digital-driven change.
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Digital Transformation Education Customer Experience User Experience Center of Excellence Leadership KPI Governance Compliance
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