Flevy Management Insights Q&A
How can businesses adapt their corporate policies to accommodate the gig economy and flexible work arrangements?
     Joseph Robinson    |    Corporate Policies


This article provides a detailed response to: How can businesses adapt their corporate policies to accommodate the gig economy and flexible work arrangements? For a comprehensive understanding of Corporate Policies, we also include relevant case studies for further reading and links to Corporate Policies best practice resources.

TLDR Organizations must adapt their corporate policies, culture, and leadership to accommodate the gig economy and flexible work arrangements, prioritizing flexibility, diversity, and inclusion to attract and retain top talent.

Reading time: 4 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Gig Economy mean?
What does Flexible Work Arrangements mean?
What does Organizational Culture mean?


In the rapidly evolving landscape of work, organizations are increasingly required to adapt their corporate policies to accommodate the gig economy and flexible work arrangements. This shift is not merely a trend but a substantial change in the workforce dynamics, driven by technological advancements, changing worker preferences, and the global pursuit of work-life balance. To remain competitive and attractive to top talent, organizations must recalibrate their strategies, policies, and cultures to align with these new realities.

Understanding the Gig Economy

The gig economy, characterized by short-term contracts or freelance work as opposed to permanent jobs, has seen exponential growth in recent years. According to a report from McKinsey, independent workers comprise approximately 20% to 30% of the working-age population in the United States and the EU-15. This significant portion of the workforce demands that organizations rethink their traditional employment models and policies to harness the benefits of flexibility, diversity, and innovation that gig workers can bring to the table.

Adapting to the gig economy requires organizations to develop policies that recognize the unique needs and contributions of gig workers. This includes creating clear guidelines around project management, performance evaluation, and integration into the company culture. Furthermore, organizations must ensure compliance with legal and tax implications associated with employing gig workers, which can vary significantly from traditional employment laws.

Real-world examples of companies successfully integrating gig workers include tech giants like Uber and Airbnb, which have built their business models around the gig economy. However, even traditional sectors such as banking, consulting, and healthcare are increasingly engaging gig workers for projects that require specialized skills or to manage fluctuating workloads.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Implementing Flexible Work Arrangements

Flexible work arrangements, including remote work, flexible hours, and part-time contracts, have become a key factor in employee satisfaction and retention. A survey by Deloitte highlighted that 94% of professionals believe they would benefit from flexible working arrangements, yet only 34% feel their organization has a culture that supports it. This disconnect presents a significant opportunity for organizations to differentiate themselves by embracing flexibility.

To implement effective flexible work policies, organizations must first establish clear guidelines that address eligibility, work hours, communication expectations, and performance metrics. Technology plays a crucial role in enabling remote work, so investing in secure, reliable, and user-friendly tools is essential. Additionally, training managers to lead remote teams effectively and fostering a culture of trust and accountability are critical components of a successful flexible work policy.

An example of a company that has embraced flexible work arrangements is Salesforce, which offers various flex work options to accommodate the diverse needs of its workforce. By prioritizing employee well-being and work-life balance, Salesforce has not only increased employee satisfaction but also attracted top talent who value flexibility.

Revamping Organizational Culture and Leadership

Adapting to the gig economy and flexible work arrangements requires more than just policy changes; it necessitates a shift in organizational culture and leadership mindset. Leaders must champion the values of flexibility, diversity, and inclusivity, setting the tone for the entire organization. This involves recognizing the contributions of all workers, regardless of their employment status, and fostering an environment where everyone feels valued and included.

Organizational culture should celebrate flexibility as a strength, encouraging innovation and adaptability. By doing so, organizations can create a competitive advantage in attracting and retaining the best talent. Leadership development programs should also evolve to equip leaders with the skills needed to manage diverse and dispersed teams effectively.

Accenture is an example of an organization that has successfully shifted its culture to support a diverse and flexible workforce. Through comprehensive leadership training, robust communication tools, and a strong emphasis on inclusion and diversity, Accenture has created a workplace where all types of workers can thrive.

In conclusion, adapting corporate policies to accommodate the gig economy and flexible work arrangements is not merely a response to changing workforce dynamics but a strategic imperative for organizations aiming to attract and retain top talent. By understanding the gig economy, implementing flexible work arrangements, and revamping organizational culture and leadership, organizations can position themselves for success in the modern world of work.

Best Practices in Corporate Policies

Here are best practices relevant to Corporate Policies from the Flevy Marketplace. View all our Corporate Policies materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Corporate Policies

Corporate Policies Case Studies

For a practical understanding of Corporate Policies, take a look at these case studies.

E-commerce Policy Modernization for Sustainable Growth

Scenario: The organization in question operates within the e-commerce sector and has recently expanded its market reach, resulting in a substantial increase in transaction volume.

Read Full Case Study

Telecom Policy Management Framework for European Market

Scenario: A leading European telecom firm is grappling with outdated Policy Management practices that are not keeping pace with the rapidly evolving regulatory environment and customer expectations for data privacy and transparency.

Read Full Case Study

Renewable Energy Policy Development for European Market

Scenario: The organization is a mid-sized renewable energy provider in Europe facing legislative and regulatory challenges that impact its operational efficiency and market competitiveness.

Read Full Case Study

Policy Management Improvement for a Global Financial Institution

Scenario: A multinational financial institution, with a diversified portfolio of services has been experiencing challenges in managing its policies across different geographies and business units.

Read Full Case Study

Policy Management Enhancement for a Retail Chain

Scenario: An established retail company, operating with over 200 stores nationwide, is grappling with outdated and inefficient Policy Management systems.

Read Full Case Study

Renewable Energy Policy Framework Enhancement

Scenario: The organization under consideration operates within the renewable energy sector and is grappling with outdated policies that fail to align with the rapidly evolving industry standards and regulatory requirements.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

    – David Coloma, Consulting Area Manager at Cynertia Consulting
  •  
    "If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

    – Debbi Saffo, President at The NiKhar Group
  •  
    "Flevy.com has proven to be an invaluable resource library to our Independent Management Consultancy, supporting and enabling us to better serve our enterprise clients.

    The value derived from our [FlevyPro] subscription in terms of the business it has helped to gain far exceeds the investment made, making a subscription a no-brainer for any growing consultancy – or in-house strategy team."

    – Dean Carlton, Chief Transformation Officer, Global Village Transformations Pty Ltd.
  •  
    "[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it give me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

    – Royston Knowles, Executive with 50+ Years of Board Level Experience
  •  
    "FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

    – David Harris, Managing Director at Futures Strategy
  •  
    "As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor "

    – Michael Duff, Managing Director at Change Strategy (UK)
  •  
    "Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

    – M. E., Chief Commercial Officer, International Logistics Service Provider
  •  
    "I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."

    – Trevor Booth, Partner, Fast Forward Consulting



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.