Flevy Management Insights Q&A
How can executives ensure that chart designs are inclusive and accessible to all stakeholders?
     Mark Bridges    |    Chart Design


This article provides a detailed response to: How can executives ensure that chart designs are inclusive and accessible to all stakeholders? For a comprehensive understanding of Chart Design, we also include relevant case studies for further reading and links to Chart Design best practice resources.

TLDR Executives can enhance Decision Making and foster an inclusive culture by adopting best practices in Inclusive Chart Design, leveraging technology, and providing training for accessibility.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Inclusive Design mean?
What does Accessibility Standards mean?
What does Stakeholder Engagement mean?


In the modern business environment, executives are increasingly recognizing the importance of inclusivity and accessibility in all aspects of their operations. This extends to the creation and presentation of charts and visual data, which are indispensable tools for Strategic Planning, Performance Management, and Decision Making. Ensuring that these visual aids are accessible to all stakeholders, including those with disabilities, is not just a matter of legal compliance or ethical responsibility; it's also a strategic imperative that can enhance decision-making processes, foster a more inclusive culture, and potentially unlock new insights and innovations.

Understanding the Importance of Inclusive Chart Design

Inclusive chart design is about ensuring that everyone, regardless of their physical abilities, can understand the data being presented. This is crucial in a business context where decisions are often made based on the interpretation of data visualizations. A study by McKinsey & Company highlighted the broader organizational benefits of inclusivity, linking diverse and inclusive companies with better profitability and value creation. While this research primarily focused on workforce diversity, the underlying principle of inclusivity can be extended to all business practices, including chart design. By making charts accessible, companies not only adhere to principles of Corporate Social Responsibility (CSR) but also ensure that all stakeholders, including employees, investors, and customers with disabilities, can participate fully in the decision-making process.

Accessibility in chart design involves considering various disabilities, including visual impairments (such as color blindness), hearing impairments, and cognitive disabilities. For instance, using color alone to distinguish data points can alienate the approximately 8% of men and 0.5% of women with color vision deficiency. This consideration is not just about avoiding potential exclusion but about harnessing the full range of human perspectives and insights that come from a diverse audience.

Moreover, inclusive chart design aligns with global trends towards greater accessibility standards in digital content. Legislation such as the Americans with Disabilities Act (ADA) in the United States and the European Accessibility Act in the European Union sets a legal precedent for accessibility, which includes digital content like charts and graphs. Companies that proactively adopt inclusive design principles in their visual communications can stay ahead of regulatory requirements, reducing the risk of legal challenges and enhancing their reputation as socially responsible entities.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Practical Strategies for Creating Inclusive Charts

To create inclusive and accessible charts, executives should start by adopting a set of best practices that cater to a wide range of needs and preferences. First and foremost, it is essential to provide alternative text descriptions for all visual data. These descriptions should convey the same information that the chart does, allowing those who use screen readers or who cannot visually access the chart to still understand the data presented. For example, a bar chart showing sales growth over time should have an accompanying text description that details the growth percentages for each period.

Another key strategy is to use color carefully. Instead of relying solely on color to differentiate elements, charts should also use patterns, shapes, or labels. Tools like the Web Content Accessibility Guidelines (WCAG) provide specific recommendations for color contrast ratios, ensuring that text and graphical elements are distinguishable for people with color vision deficiencies. Additionally, interactive charts should be navigable using keyboard controls, enabling users who cannot use a mouse to access all elements of the chart.

Executives should also consider the complexity and clarity of the charts. Simplifying data presentations to include only the most relevant information can make them more accessible. This involves avoiding overly complex graphs that can be confusing not just to individuals with cognitive disabilities but to all stakeholders. Providing clear, concise legends and avoiding jargon or overly technical language in labels and descriptions can further enhance accessibility.

Implementing Inclusive Design Through Technology and Training

Advancements in technology offer powerful tools for enhancing the inclusivity of chart designs. Software and digital platforms increasingly include features that support the creation of accessible content, such as automatic alternative text for images and charts, color-blind friendly palettes, and templates designed with accessibility in mind. Executives should leverage these tools and ensure that their teams are trained to use them effectively. For instance, Microsoft Excel and PowerPoint offer accessibility checkers that can help identify potential issues with charts and suggest fixes.

Training and awareness are equally important. Organizations should provide their employees with training on the principles of inclusive design and accessibility standards. This can include workshops, online courses, and resources that highlight best practices for creating accessible charts. By fostering an organizational culture that values inclusivity, companies can ensure that these practices are consistently applied across all departments and teams.

Real-world examples of companies that have successfully implemented inclusive design principles in their visual communications can serve as powerful case studies. For instance, a major financial services firm redesigned its client reports to include accessible charts, resulting in positive feedback from clients and an increase in engagement from previously underserved customer segments. These examples demonstrate that with the right approach, companies can enhance the accessibility and inclusivity of their charts, benefiting all stakeholders and contributing to a more inclusive business environment.

Implementing inclusive and accessible chart designs is a multifaceted process that requires commitment, creativity, and a willingness to invest in technology and training. By adopting these practices, executives can ensure that their visual data communications are not only compliant with legal standards but also aligned with the values of diversity and inclusivity. This can lead to better decision-making, a more engaged and diverse stakeholder base, and ultimately, a more successful and socially responsible business.

Best Practices in Chart Design

Here are best practices relevant to Chart Design from the Flevy Marketplace. View all our Chart Design materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Chart Design

Chart Design Case Studies

For a practical understanding of Chart Design, take a look at these case studies.

Operational Excellence in Chart Design for Semiconductor Firm

Scenario: The organization operates in the semiconductor industry and is facing challenges in visualizing complex data effectively through their Chart Design processes.

Read Full Case Study

Visual Analytics Enhancement for a Telecom Giant

Scenario: The organization is a leading telecom provider facing challenges in effectively utilizing their vast data through Chart Design.

Read Full Case Study

Dashboard Visualization Revamp for Aerospace Manufacturer in Competitive Market

Scenario: A leading aerospace company is grappling with the complexity of visualizing operational data which has been impeding strategic decision-making.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What role does AI play in optimizing chart design for better decision-making?
AI revolutionizes chart design by automating data analysis, personalizing visualizations, and predicting trends, significantly enhancing Decision-Making and Strategic Planning. [Read full explanation]
In what ways can chart design facilitate better cross-departmental collaboration and understanding?
Effective chart design enhances Cross-Departmental Collaboration and Understanding by improving Communication, promoting Data-Driven Decision Making, and fostering a Culture of Transparency and Collaboration. [Read full explanation]
How can chart design principles be adapted for increasingly mobile-centric executive audiences?
Adapting chart design for mobile-centric executive audiences involves prioritizing Simplicity, Interactivity, and Contextual Relevance to ensure data visualizations are effective and strategic on smaller screens. [Read full explanation]
What are the best practices for designing a Pareto chart in PowerPoint to effectively communicate key business insights?
Designing an effective Pareto chart in PowerPoint involves accurate data collection, clear visual distinction, strategic alignment, and concise labeling to communicate key business insights. [Read full explanation]
What are the best practices for integrating Excel chart templates into executive business reports to enhance data visualization and decision-making?
Integrating Excel chart templates into executive reports improves data visualization, clarity, and decision-making through strategic selection, customization, and simplicity. [Read full explanation]
How to implement Excel chart templates in business reports?
Implementing Excel chart templates in business reports improves data visualization, ensuring clarity, consistency, and effective communication for better decision-making and Strategy Development. [Read full explanation]
 
Mark Bridges, Chicago

Strategy & Operations, Management Consulting

This Q&A article was reviewed by Mark Bridges. Mark is a Senior Director of Strategy at Flevy. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago.

To cite this article, please use:

Source: "How can executives ensure that chart designs are inclusive and accessible to all stakeholders?," Flevy Management Insights, Mark Bridges, 2024




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.