The four-level Training Evaluation Model (TEM) is the worldwide standard for evaluating the effectiveness of training. It considers the value of any type of training, formal or informal, across four levels. The model can be applied before, during and after training to both maximize and demonstrate the value of training to the organization.

Understanding and using the model is important not just to HRD professionals but also to managers and individuals who play a critical role in ensuring that training programs can be improved and applied to create positive impact to the organization.

LEARNING OBJECTIVES

1. State why evaluation of training programs is critical to you and your organization
2. Apply the four levels of evaluation to your training programs
3. Use guidelines for developing evaluations
4. Implement various forms and approaches to evaluation

CONTENTS

1. Introduction to the Training Evaluation Model (TEM)
•  Introduction to the TEM
•  Frequent Questions Asked by HRD Professionals on Training Performance
•  Quantitative or Qualitative Measures?
•  Ten Factors of Developing Training Programs
•  Eight Factors to Consider for Improving Training Programs
•  Reasons Why Many Companies Do Not Gather Feedback for Improving Training Programs
•  The Four-level Training Evaluation Model

2. The Four Levels of Training Evaluation
•  Level 1: Reaction
•  Level 2: Learning
•  Level 3: Behavior
•  Level 4: Results