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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
The Training Within Industry (TWI) Job Relations (JR) program teaches supervisors how to evaluate and take proper actions to handle and to prevent people problems. This skill in leading helps the supervisor to improve his ability in working with people.
There are basic principles that, when applied day in and day out, will tend to keep relations smooth and prevent problems from arising. By pointing out the ways that problems do arise one can readily see that preventive action can be taken. This applies particularly in anticipating changes that may not be readily accepted and in sensing changes in output, attitudes, and relationships. However, when problems do arise, there is an organized procedure to handle such problems that helps get better results from the action we take. TWI Job Relations teaches supervisors the four steps for effective leadership.
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NOTE: This TWI Job Relations (JR) PPT training package includes:
1. TWI Introduction Slides (PowerPoint format)
2. TWI Job Relations Slides (PowerPoint format)
3. Job Relations Problem Solving Sheet (Word Format)
4. Job Relations Case Study (Word format)
5. Job Relations Sample Problem Sheet (Word format)
6. Job Relations Questions for Supervisor (for Trainer Use Only)
7. Printing Guidelines for JR Pocket Card
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LEARNING OBJECTIVES
1. Understand the importance and benefits of Job Relations
2. Define the foundations for good relations
3. Explain how to improve Job Relations based on the 4-Step method for JR
4. Define the approach to get feelings and opinions
CONTENTS
1. Understanding Supervisory Responsibility and the Individual
2. Foundations for Good Relations
3. The "Joe Smith" Problem (case study)
4. The Four Step Method for Job Relations
5. The importance of GETTING THE FACTS
6. The importance of WEIGH AND DECIDE
7. The importance of TAKE ACTION
8. The importance of CHECK RESULTS
9. Practice Demonstrations on each of the four steps
10. How to Get Feelings & Opinions
11. How to See Problems Coming
12. Summary and Closing
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Employee Training, Training within Industry PowerPoint Slides: TWI Program: Job Relations (JR) Training PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches.
[read more]
We work with a diverse range of clients, including government bodies, multinational corporations, and small and medium-sized enterprises, across a wide spectrum of industries.
Our firm offers a comprehensive suite of capabilities, including Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
To ensure the widespread adoption of operational excellence techniques and tools, we pride ourselves on developing high-quality, customizable training materials, presentations, frameworks, and templates to complement your training and business needs.
Operational Excellence Consulting has published 209 additional documents on Flevy.
DETAILS
File Type: PowerPoint (pptx)
File Size: 6.3 MB
Number of Slides: 70 (includes cover, transition, & marketing slides)
Related Topic(s): Employee Training Training within Industry
This business document is categorized under the function(s): Operations Organization, Change, & HR
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental ZIP document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Mar 12, 2014
Most recent version published: Feb 18, 2021
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The Complete TWI Programs: JI, JM, JR, JS & PS Training
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