Complete Operation Excellence Best Practices (Document Bundle)

Complete Operation Excellence Best Practices PPT

Operations management (OM) is the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. Operations management teams attempt to balance costs with revenue to achieve the highest net operating profit possible.

Operations management is a field of business concerned with the administration of business practices to maximize efficiency within an organization. It involves planning, organizing, and overseeing the organization's processes to balance revenues and costs and achieve the highest possible operating profit. An operations manager is tasked with ensuring that the organization successfully converts inputs such as materials, labor, and technology into outputs in an efficient manner.

1. Operations management is the administration of business practices to create the highest level of efficiency possible within an organization.
2. Operations management is concerned with converting materials and labor into goods and services as efficiently as possible.
3. Corporate operations management professionals try to balance costs with revenue to maximize net operating profit.

Operations management involves utilizing resources from staff, materials, equipment, and technology. Operations managers acquire, develop, and deliver goods to clients based on client needs and the abilities of the company.

Operations management handles various strategic issues, including determining the size of manufacturing plants and project management methods and implementing the structure of information technology networks. Other operational issues include the management of inventory levels, including work-in-process levels and raw materials acquisition, quality control, materials handling, and maintenance policies.

Responsibilities in Operations Management
Operations management is a field of business that involves managing the operations of a business to ensure efficiency in the execution of projects. It means that the individual in charge of the department will be required to perform various strategic functions. Some of the functions include:

1. Product Design
Product design involves creating a product that will be sold to the end consumer. It involves generating new ideas or expanding on current ideas in a process that will lead to the production of new products. The operations manager's responsibility is to ensure that the products sold to consumers meet their needs, as well as match current market trends. Consumers are more interested in the quality of the product more than the quantity, and the organization should create systems that ensure the products produced meet the needs of the consumer.

2. Forecasting
Forecasting involving making predictions of events that will occur in the future based on past data. One of the events that the operations manager is required to predict is the consumer demand for the company's products. The manager relies on past and present data on the uptake of the company's products to determine future trends in consumption. The forecasts help the company know the volume of products needed to meet the market demand.

3. Supply Chain Management
Supply chain management involves managing the production process from raw materials to the finished product. It controls everything from production, shipping, distribution, to delivery of products. The operations manager manages the supply chain process by maintaining control of inventory management, the production process, distribution, sales, and sourcing of suppliers to supply required goods at reasonable prices. A properly managed supply chain process will result in an efficient production process, low overhead costs, and timely delivery of products to consumers.

4. Delivery Management
The operations manager is in charge of delivery management. The manager ensures that the goods are delivered to the consumer in a timely manner. They must follow up with consumers to ensure that the goods delivered are what the consumers ordered and that they meet their functionality needs. If the customer is unsatisfied with the product or is complaining about certain features of the product, the operations manager receives the feedback and forwards it to the relevant departments.

Operations management involves managing the operations and processes of an organization. Some of the functions performed by an operations manager include supply chain management, product design, forecasting, quality control, and delivery management. An operations manager must have excellent organizational, coordination, and people skills and must be tech-savvy.