This is a partial preview of ITIL Service Improvement Plan Template (Excel workbook (XLSX)).

Please register (it's free!) or login to view the full preview.

Save to List

ITIL Service Improvement Plan Template (Excel XLSX)

$40.00

ALL FEES INCLUDED

Add to Cart

HIGHLIGHTS

Author: Dartview Consulting TOP AUTHOR [?]

Immediate, digital download

File Type: Excel workbook (XLSX)

BENEFITS OF DOCUMENT

Better understanding of ITIL Continual Service Improvement process
Better understanfing of how IT Management Service Providers need to think & behave
Great place to start your own Service Improvement Plans

DOCUMENT DESCRIPTION

This product (ITIL Service Improvement Plan Template) is an Excel workbook (XLSX), which you can download immediately upon purchase.

ITIL Service Improvement Plan based on the What is the Vision > Where are we now? > Where do we want to be? > How to we get there? > Did we get there? Model.

Contains samples CSF's, KPI's and Improvement Tasks

Excel Format, and easily customisable

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in ITIL Excel: ITIL Service Improvement Plan Template Excel (XLSX) Spreadsheet, Dartview Consulting

ABOUT THE AUTHOR: DARTVIEW CONSULTING

Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors. [read more]

Dartview Consulting has published 18 additional documents on Flevy.

DETAILS

File Type: Excel (xlsx)

File Size: 92.4 KB

Related Topic(s): ITIL

This business document is categorized under the function(s): Information Technology Strategy, Marketing, & Sales

It applies to All Industries

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Jul 26, 2015
Most recent version published: Jul 27, 2015

Ask the Author a Question

Must be logged in

This document is available as part of the following discounted bundle(s):

Best Practice (ITIL, Prince2, Risk)

$200.00

This bundle contains 8 additional documents.

View Full Details

ITIL Continual Service Improvement

76-slide PowerPoint deck

$65.00

Author:

ITIL Service Catalogue Template

11-page Word document

$30.00

Author:

ITIL Service Level Agreement Template

27-page Word document

$30.00

Author:

ITIL v3 Business Relationship Management Overview

50-slide PowerPoint deck

$75.00

Author:

ITIL V3 Service Management Overview

129-slide PowerPoint deck

$70.00

Author:

Using an Agile Burn-Down Chart for ITIL Problem Management

40-slide PowerPoint deck

$40.00

Author:

PRINCE2 Project Management Overview

77-slide PowerPoint deck

$60.00

Author:

Complete Guide to Risk Management (M_o_R)

129-slide PowerPoint deck

$70.00

Author:

CUSTOMER TESTIMONIALS

"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.

I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. "

– Nishi Singh, Strategist and MD at NSP Consultants

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Senior Executive Director at Technology Transformation Advisory

"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy

"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.

I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.

Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.

Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world."

– Roberto Pelliccia, Senior Executive in International Hospitality

"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.