Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

BENEFITS OF DOCUMENT

Better understanding of ITIL Continual Service Improvement process
Better understanfing of how IT Management Service Providers need to think & behave
Great place to start your own Service Improvement Plans

DOCUMENT DESCRIPTION

ITIL Service Improvement Plan based on the What is the Vision > Where are we now? > Where do we want to be? > How to we get there? > Did we get there? Model.

Contains samples CSF's, KPI's and Improvement Tasks

Excel Format, and easily customisable

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ITIL Service Improvement Plan Template Excel document

Top Flevy Author [?]

ITIL Service Improvement Plan Template

Sold by Dartview Consulting (this author has 18 documents)

$40.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Information Technology Strategy, Marketing, & Sales

It applies to All Industries

File Type: Excel (xlsx)

File Size: 92.4 KB

Related Topic(s): ITIL

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Jul 26, 2015
Most recent version published: Jul 27, 2015

Ask the Author a Question

Must be logged in Click here to log in

This document is available as part of the following discounted bundle(s):

Best Practice (ITIL, Prince2, Risk)

$200.00

This bundle contains 8 additional documents.

View Full Details

ITIL Continual Service Improvement 76-slide PowerPoint deck $65.00 Author:	ITIL Service Catalogue Template 11-page Word document $30.00 Author:	ITIL Service Level Agreement Template 27-page Word document $30.00 Author:	ITIL v3 Business Relationship Management Overview 50-slide PowerPoint deck $75.00 Author:
ITIL V3 Service Management Overview 129-slide PowerPoint deck $70.00 Author:	Using an Agile Burn-Down Chart for ITIL Problem Management 40-slide PowerPoint deck $40.00 Author:	PRINCE2 Project Management Overview 77-slide PowerPoint deck $60.00 Author:	Complete Guide to Risk Management (M_o_R) 129-slide PowerPoint deck $70.00 Author:

CUSTOMER TESTIMONIALS

"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)

"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC

"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success."

– Bill Branson, Founder at Strategic Business Architects

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "

– Jim Schoen, Principal at FRC Group

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Manager at Technology Transformation Advisory

"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Incident Management Process PPT (IT Service Management, ITSM) 34-slide PowerPoint deck and supporting PDF $25.00 Author: Ivana Nissen ITIL Incident Management Service Management	ITIL Service Catalogue Template 11-page Word document $30.00 Author: Dartview Consulting ITIL	ITIL V3 Service Management Overview 129-slide PowerPoint deck $70.00 Author: Dartview Consulting Information Technology ITIL Service Management	Incident Management Workflow - Process Guide 68-page Word document and supporting PDF $45.00 Author: Ivana Nissen ITIL Incident Management
Change Management Process - PPT (IT Service Management, ITSM) 32-slide PowerPoint deck and supporting PDF $30.00 Author: Ivana Nissen Change Management ITIL Service Management	Change Management - Process Guide (ITSM, ISO 20000) 54-page Word document $45.00 Author: Ivana Nissen Change Management ITIL ISO 20000	ITIL v3 Business Relationship Management Overview 50-slide PowerPoint deck $75.00 Author: Dartview Consulting ITIL	IT Service Catalogue Template (XLS) Excel workbook $45.00 Author: Ivana Nissen ITIL
Service Level Management (SLM) Template - Process Guide 66-page Word document and supporting PDF $45.00 Author: Ivana Nissen ITIL	Problem Management Process PPT (ITSM, IT Service Management) 27-slide PowerPoint deck and supporting PDF $25.00 Author: Ivana Nissen ITIL Service Management ITSM	ITIL 4 Foundation Training Materials 538-slide PowerPoint deck $39.00 Author: Samir Faraj ITIL	ITIL Service Level Agreement Template 27-page Word document $30.00 Author: Dartview Consulting ITIL Contract