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HIGHLIGHTS
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DOCUMENT DESCRIPTION
This document is a 76-slide PowerPoint presentation that provides an overview of Continual Service Improvement using the ITIL V3 Best Practice Framework.
Packed with key information and graphics, and easy to customise
Utility & Warranty, Benchmarking, Gap Analysis, SWOT, RACI, 7-Step Improvement Process, Roles & Resources, Technology Requirements, etc.
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in ITIL PowerPoint Slides: ITIL Continual Service Improvement PowerPoint (PPTX) Presentation, Dartview Consulting
ABOUT THE AUTHOR: DARTVIEW CONSULTING
Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors.
[read more]
Key expertise exists within Leadership, Communication and Relationship Management abilities which have been honed during a series of Senior Management positions, and used to successfully deliver a number of business critical objectives
My company, Dartview Consulting Limited, focuses on delivering value through the use of Industry Standard Best Practice Frameworks for Service Management (ITIL), Project Management (PRINCE2), and Risk Management (MOR).
Dartview Consulting has published 18 additional documents on Flevy.
DETAILS
File Type: PowerPoint (pptx)
File Size: 2.1 MB
Number of Slides: 76 (includes cover, transition, & marketing slides)
Related Topic(s): ITIL
This business document is categorized under the function(s): Information Technology
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Feb 1, 2015
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