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This document is a 50-slide PowerPoint presentation that provides an overview of the Business Relationship Management process/role within the ITIL V3 Best Practice Framework.
BRM has become an increasingly important process/role as Service Provider's seek to establish closer and more detailed relationships with their Customers.
Includes many illustrations and is very easy to customise!!!!
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Source: Best Practices in ITIL PowerPoint Slides: ITIL v3 Business Relationship Management Overview PowerPoint (PPTX) Presentation, Dartview Consulting
ABOUT THE AUTHOR: DARTVIEW CONSULTING
Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors.
Key expertise exists within Leadership, Communication and Relationship Management abilities which have been honed during a series of Senior Management positions, and used to successfully deliver a number of business critical objectives
My company, Dartview Consulting Limited, focuses on delivering value through the use of Industry Standard Best Practice Frameworks for Service Management (ITIL), Project Management (PRINCE2), and Risk Management (MOR).
Dartview Consulting has published 18 additional documents on Flevy.
This business document is categorized under the function(s): Information Technology Strategy, Marketing, & Sales
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 1.1 MB
Number of Slides: 50 (includes cover, transition, & marketing slides)
Related Topic(s): ITIL
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Dec 29, 2013
|Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more. To receive this free download, enter your email address below and click the "Email Me" button.|
This bundle contains 3 additional documents.
Best Practice (ITIL, Prince2, Risk)
This bundle contains 8 additional documents.
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