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DOCUMENT DESCRIPTION

This document is a 50-slide PowerPoint presentation that provides an overview of the Business Relationship Management process/role within the ITIL V3 Best Practice Framework.

BRM has become an increasingly important process/role as Service Provider's seek to establish closer and more detailed relationships with their Customers.

Includes many illustrations and is very easy to customise!!!!

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Source: ITIL v3 Business Relationship Management Overview PowerPoint document

 
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ITIL v3 Business Relationship Management Overview

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It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 1.1 MB

Number of Slides: 50 (includes cover, transition slides)

Related Topic(s): ITIL

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Initial upload date (first version): Dec 29, 2013

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