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IT Service Catalogue Template (Excel XLS)

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HIGHLIGHTS

Author: Ivana Nissen TOP AUTHOR [?]

Immediate, digital download

File Type: Excel workbook (XLS)

BENEFITS OF DOCUMENT

Quick start for defining your own Service Catalogue
ITIL and ISO 20000 Compliant
More than 50 sample IT service definitions

DOCUMENT DESCRIPTION

This product (IT Service Catalogue Template) is an Excel workbook (XLS), which you can download immediately upon purchase.

This Service Catalogue Sample is an example of what IT best practice call Technical Service Catalogue with sample description of more than 50 services.

This IT Service Catalog documents the services provided to IT customers as part of the Service Level Management (SLM) process and provides relevant details including service attributes and pricing. The catalog is an attempt to form a basis for IT awareness of IT service provisioning with the objective of transitioning IT as a cost center to a value added partner.

There have been no mandatory requirements relative to the attributes of this IT Service Catalog, including pricing. Additional attributes such as pricing may be added after further maturity of the Service Level Management process.

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in ITIL Excel: IT Service Catalogue Template Excel (XLS) Spreadsheet, Ivana Nissen

ABOUT THE AUTHOR: IVANA NISSEN

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

Ivana Nissen has published 26 additional documents on Flevy.

DETAILS

File Type: Excel (xls)

File Size: 141.5 KB

Related Topic(s): ITIL

This business document is categorized under the function(s): Information Technology

It applies to All Industries

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Jul 18, 2019
Most recent version published: Aug 8, 2019

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