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DESCRIPTION
40 slide deck providing an overview of the Agile suite of Methodologies (XP, Scrum), an overview of ITIL Problem Management, and moving on to show how to create an Scrum Burn-Down Chart from Excel, and apply it to ITIL Problem Management.
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Source: Best Practices in Problem Management, Agile PowerPoint Slides: Using an Agile Burn-Down Chart for ITIL Problem Management PowerPoint (PPTX) Presentation, Dartview Consulting
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Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors. [read more]
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Agile Scrum Problem Management Product Management Business Transformation ITIL ITSM Service Management Organizational Design Workflow
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