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DOCUMENT DESCRIPTION
40 slide deck providing an overview of the Agile suite of Methodologies (XP, Scrum), an overview of ITIL Problem Management, and moving on to show how to create an Scrum Burn-Down Chart from Excel, and apply it to ITIL Problem Management.
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Source: Best Practices in Agile, Problem Management PowerPoint Slides: Using an Agile Burn-Down Chart for ITIL Problem Management PowerPoint (PPTX) Presentation, Dartview Consulting
ABOUT THE AUTHOR: DARTVIEW CONSULTING
Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors.
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Key expertise exists within Leadership, Communication and Relationship Management abilities which have been honed during a series of Senior Management positions, and used to successfully deliver a number of business critical objectives
My company, Dartview Consulting Limited, focuses on delivering value through the use of Industry Standard Best Practice Frameworks for Service Management (ITIL), Project Management (PRINCE2), and Risk Management (MOR).
Dartview Consulting has published 18 additional documents on Flevy.
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