Flevy Management Insights Q&A
How is the adoption of augmented reality (AR) tools transforming TPM training and execution?


This article provides a detailed response to: How is the adoption of augmented reality (AR) tools transforming TPM training and execution? For a comprehensive understanding of TPM, we also include relevant case studies for further reading and links to TPM best practice resources.

TLDR The adoption of Augmented Reality (AR) in Total Productive Maintenance (TPM) is transforming training and execution by making processes more interactive, efficient, and effective, leading to Operational Excellence.

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Before we begin, let's review some important management concepts, as they related to this question.

What does Operational Excellence mean?
What does Predictive Maintenance mean?
What does Immersive Learning mean?
What does Real-Time Data Analytics mean?


The adoption of Augmented Reality (AR) tools is revolutionizing the landscape of Total Productive Maintenance (TPM) training and execution. As organizations strive for Operational Excellence and seek innovative solutions to enhance efficiency, AR technology emerges as a pivotal asset. This transformation is not merely about integrating new technology but about redefining the paradigms of maintenance training and execution processes, making them more interactive, efficient, and effective.

Enhancing Training with AR

Traditional TPM training methods often rely on classroom settings and theoretical materials, which can be disconnected from the real-world application. AR tools, however, bridge this gap by offering immersive, hands-on experiences without the need for physical machinery. Trainees can visualize complex processes and understand machinery components in a detailed, three-dimensional space. This method not only accelerates the learning curve but also enhances retention rates. For instance, a study by PwC found that employees in VR and AR learning environments can be up to four times more focused than their e-learning counterparts, indicating the potential of AR in training scenarios.

Moreover, AR facilitates on-the-job training, allowing maintenance personnel to receive real-time guidance and instructions overlayed on their field of view. This approach reduces downtime and the risk of errors, promoting a culture of continuous improvement and learning. Organizations can customize AR applications to suit their specific TPM needs, creating a scalable and flexible learning environment that evolves with technological advancements and maintenance practices.

Additionally, AR can simulate various failure scenarios, enabling maintenance teams to practice troubleshooting and problem-solving in a risk-free environment. This proactive approach to training not only prepares teams for potential issues but also fosters a deeper understanding of the machinery and systems they operate. As a result, organizations can achieve a higher level of preparedness and resilience, minimizing the impact of unplanned downtime.

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Transforming TPM Execution

AR tools significantly enhance the execution of TPM by providing real-time data and analytics overlayed on the physical machinery. Maintenance personnel can see performance metrics, maintenance history, and predictive maintenance alerts through AR glasses or mobile devices. This immediate access to information empowers technicians to make informed decisions quickly, reducing the time spent on diagnostics and increasing the time available for actual maintenance work. For example, companies like Boeing have reported that the use of AR glasses has reduced wiring production time by 25% and lowered error rates to nearly zero, showcasing the efficiency gains possible with AR in maintenance tasks.

Furthermore, AR can guide technicians through complex maintenance procedures step-by-step, ensuring that tasks are performed accurately and efficiently. This guided approach minimizes the risk of human error and the variability in maintenance execution quality. It also allows less experienced technicians to perform advanced maintenance tasks with higher confidence and precision, optimizing workforce capabilities and flexibility.

Integration of AR with Internet of Things (IoT) devices and machine learning algorithms can further enhance TPM execution. By analyzing data from sensors on equipment, AR tools can predict failures before they occur and suggest preventive measures. This predictive maintenance strategy not only extends the lifespan of machinery but also significantly reduces maintenance costs. Organizations adopting AR for TPM can expect not only operational improvements but also strategic advantages in terms of cost savings, asset optimization, and competitive differentiation.

Real-World Applications and Future Outlook

Leading organizations across industries are already leveraging AR to transform their TPM training and execution. For example, Siemens has implemented AR to provide their technicians with real-time, overlayed instructions and diagrams on gas turbine maintenance procedures. This application has not only improved the efficiency and accuracy of maintenance tasks but also significantly reduced training time for new employees.

In the automotive sector, Porsche uses AR glasses to connect their service technicians with remote experts in real time. This "Tech Live Look" allows for immediate, expert support, reducing service resolution times by up to 40%. Such applications underscore the potential of AR to enhance collaboration, knowledge sharing, and efficiency in TPM activities.

Looking ahead, the adoption of AR in TPM is set to grow as the technology becomes more accessible and its benefits more widely recognized. Organizations that embrace AR will not only lead in operational efficiency but also in innovation and workforce development. The future of TPM lies in harnessing the power of AR to create a more interactive, informed, and efficient maintenance process, driving significant value across the organization.

In conclusion, the transformation brought about by the adoption of AR tools in TPM training and execution is profound. By enhancing training effectiveness, improving execution efficiency, and providing a platform for predictive maintenance, AR technology is setting a new standard in maintenance practices. Organizations willing to invest in and adopt AR will find themselves at the forefront of Operational Excellence, poised to reap the competitive advantages that come with being industry innovators.

Best Practices in TPM

Here are best practices relevant to TPM from the Flevy Marketplace. View all our TPM materials here.

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Explore all of our best practices in: TPM

TPM Case Studies

For a practical understanding of TPM, take a look at these case studies.

Total Productive Maintenance Enhancement in Chemicals Sector

Scenario: A leading firm in the chemicals industry is facing significant downtime and maintenance-related disruptions impacting its operational efficiency.

Read Full Case Study

Total Productive Maintenance Advancement in Transportation Sector

Scenario: A transportation firm operating a fleet of over 200 vehicles is facing operational inefficiencies, leading to increased maintenance costs and downtime.

Read Full Case Study

Total Productive Maintenance Initiative for Food & Beverage Industry Leader

Scenario: A prominent firm in the food and beverage sector is grappling with suboptimal operational efficiency in its manufacturing plants.

Read Full Case Study

Total Productive Maintenance Improvement Project for an Industrial Manufacturing Company

Scenario: The organization is a global industrial manufacturer suffering stagnation in production line efficiency due to frequent machinery breakdowns and slow response to equipment maintenance needs.

Read Full Case Study

TPM Strategy Enhancement for Luxury Retailer in Competitive Market

Scenario: The organization in question operates in the highly competitive luxury retail sector, where maintaining product quality and customer service excellence is paramount.

Read Full Case Study

Total Productive Maintenance for Automotive Parts Distributor in Competitive Market

Scenario: A mid-sized firm specializing in the distribution of automotive parts in a highly competitive sector is struggling to maintain operational efficiency amidst rapid market changes.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What are the common pitfalls in implementing TPM, and how can they be avoided or mitigated?
Common pitfalls in TPM implementation include lack of Employee Engagement, Inadequate Planning and Resource Allocation, Resistance to Change, and Insufficient Measurement for Continuous Improvement, which can be mitigated through comprehensive training, realistic goal setting, effective Change Management, and establishing KPIs for ongoing improvement to achieve Operational Excellence. [Read full explanation]
How can TPM be integrated with lean manufacturing principles to further enhance operational efficiency?
Integrating Total Productive Maintenance (TPM) with Lean Manufacturing enhances operational efficiency by focusing on equipment effectiveness, reducing waste, and fostering a culture of continuous improvement and employee involvement. [Read full explanation]
How can TPM be adapted for service-oriented sectors, where physical equipment maintenance is less relevant?
Adapting TPM for service sectors focuses on Process Optimization, Employee Engagement, Technology Maintenance, and Strategic Planning, addressing unique challenges like service intangibility and measuring quality for enhanced Service Quality and Operational Efficiency. [Read full explanation]
How do you measure the ROI of implementing TPM in a manufacturing environment?
Measuring the ROI of TPM involves analyzing direct benefits like reduced maintenance costs and improved OEE, alongside indirect benefits such as enhanced employee morale and customer satisfaction, to understand its full impact on Business Performance. [Read full explanation]
What are the most common pitfalls in scaling TPM across multiple facilities and how can they be avoided?
Discover how to successfully scale Total Productive Maintenance (TPM) across multiple facilities by focusing on Standardization, Employee Engagement, and adapting Best Practices for Operational Excellence. [Read full explanation]
How can TPM be integrated with other operational excellence methodologies like Lean and Six Sigma?
Integrating TPM with Lean and Six Sigma enhances Operational Excellence by aligning equipment reliability, process efficiency, and quality improvement, supported by strategic planning and employee engagement. [Read full explanation]

Source: Executive Q&A: TPM Questions, Flevy Management Insights, 2024


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